International Orders (except Canada): Our checkout does not support international orders. However, we do support Canadian orders through eBay. For international orders, please call 1.866.386.1589 or email sales@evogear.com. For an estimation of international rates please Click Here...
Combined shipping: is not offered on eBay purchases. More info...
Local Pickup: Please call PRIOR to placing an order if you’d like to pick up your item from our Seattle location. More Info...
Expedited shipping: Is not offered through our checkout. Please call us PRIOR to placing an order if you’d like to expedite your shipping. Find out more.
PO Boxes / APO Addresses: We do not ship to PO boxes or APOs. If you enter one of these in checkout, your order will be delayed. DO NOT enter a PO Box or APO anywhere in your shipping address.
Shipping Times: Orders usually leave our warehouse within 1 to 2 business days from when we receive the order. Shipping times depend on where you live. For an estimate of shipping time Click Here.
When you buy from eBay, you need to be assured that you are going to get excellent service and a great product. Evogear delivers the best product and service as well as an established business to back it up!
- 30 Day money back guarantee, Return Policy. Ship them back for a full product refund! eBay auctions backed by a well-recognized, well established e-commerce business
- 99% Positive feedback rating after thousands of transactions
- Only eBay Wake Powerseller to offer free shipping on Buy It Now orders over $100. More info...
| What Our Customers Say |
|
| Comment |
From |
 Professional and prompt...the experience /product exceeded my expectation! |
Buyer - elmolegends |
| A truly unbeatable deal. great customer service, too. thanks! |
Buyer - jgr21 |
| Call this seller if you have questions. They know their equipment! Buy! |
Buyer - chimi154 |
| Very helpful, great customer svc, fast shipping! Can't go wrong with these guys! |
Buyer - nessen312 |
Evogear is comprised of athletes dedicated to the sports we represent. We are a small, committed crew that has earned the respect of both customers and peers. If at any time you have a question or concern, before or after a purchase, don't hesitate to contact us. Our most important focus is to make 100% sure that our customers are happy with their transactions.
CUSTOMER FRIENDLY HOURS, PST - 1.866.386.1589
Monday - Thursday: 7am - 8m
Friday: 7am - 5pm
Saturday: 10am – 6pm
Sunday: 12pm - 8pm
"We reserve the right to take advantage of an occasional powder day or a day on the lake when its calm and the water is warm. Is that so bad?"
 If you buy over $100 worth of gear
(click here for details) your shipping is free on all of it! And the total purchase price can come from any number Evogear eBay listings! Whether it is 25 tubes of base cleaner or just one wakeboard the shipping is completely free so long as the total exceeds $100.
| Shipping & Handling Rates |
US Dollars |
| Continental US |
$10.95 |
| Canada, Alaska, Hawaii |
$27.35 |
Other International - cannot be
placed through ebay |
More Info...
|
* Ground Shipping Transit Times
** Canada Expedited
Need more info? Email us
From the moment you confirm your purchase through eBay to when the item is shipped, we will email you instructions and status updates so you can rest assured that your order is handled in a timely and efficient manner.
Note – we use a secure 3rd party checkout system (called Channel Advisor.) This system ensures that eBay orders are processed quickly and accurately.
Here's what you can expect from us:
When you win an auction or purchase an item with Buy It Now:
Checkout emails: Soon after you confirm your purchase through eBay, you will receive 2 emails:
1. An email from eBay with a Pay Now button. This button will take you to your secure checkout.
2. An email from sales@evogear.com with further Checkout Instructions. This email will also contain a link to your secure checkout.
Tracking information Email: Within 24 hours after your order ships from our warehouse, you will receive an email from DHL with tracking information. If the tracking link isn't working for you, your order has not yet shipped. Please note, if you place an order late on a Thursday or Friday, you will not receive a tracking number until the following Tuesday. Please do not email or call for a tracking number. We will email it to you within 24 hours after your order ships. You can track your order with the DHL tracking number after your order has shipped here: Tracking Information
Important Check Out info:
Canadian Orders: Shipments to Canada will be subject to import duties and taxes. It is the responsibility of the buyer to research these before placing your order. We cannot mark items as gifts nor can we adjust the listed price of the item.
Free Shipping: Orders that meet the follow criteria qualify for free shipping:
1. The subtotal of your order is over $100 (can be comprised of several items whose combined subtotal is over $100)
2. and all items were bought with Buy It Now
3. The order is shipped to an address in the U.S lower 48 states.
Please read here to claim: More Info...
Order Consolidation: If you have purchased multiple items from us: Once you receive the Checkout instructions email for the last item purchased, your items have been consolidated into one checkout and you can check out for all items at once. These items will ship separately.
Feedback: Due to our high volume of sales, we automatically leave positive feedback for buyers when we receive positive feedback from them. Please be patient, this can take up to 1 week.
Payment methods: We accept Pay Pal and the following Credit Cards: Visa, Mastercard, and American Express. If you call and order over the phone (toll free 866.386.1589) we can also accept wire transfers. We DO NOT accept money orders or personal checks. IMPORTANT: We cannot accept PayPal e-checks.
PP Buyer Credit: Make low monthly payments for items over $199 when you buy your item through Pay Pal’s Buyer Credit Program. More Info...
Sales Tax: Only residents of Washington state will be charged sales tax – at a rate of 8.9%.
PayPal Verified Seller: Evogear has been a PayPal verified Seller since June 20th of 2000. Click the seal below to confirm:
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