Payments

INSTRUCTIONS:  After completing a purchase or winning a bid, you will have two payments options to choose from during the checkout process:

• Pay Now: Click the 'Pay Now' button on the top of this ad to immediately proceed with checkout and payment. Select 'Pay Now' ONLY after completing a purchase.

• Pay Later: If you choose 'Pay Later', eBay will send an e-mail to your eBay-registered e-mail address within 1 hour of auction close. The message will contain a link to a secure checkout system, where you will be able to conveniently pay for your purchase(s). If you have not received this email within 24 hours of auction close, please contact us.
  

• Payment Methods:   PayPal® Preferred, Visa, Master Card, American Express, Discover, Money Order, and Personal Checks through a secure online ordering system hosted by Channel Advisor, an eBay certified developer.

  

guarantee: we are proud to offer a guarantee on all our items. please see the auction details for more information.

RETURNS: we strongly believe in satisfied customers. Contact us if you are unhappy for any reason.  We will try our best to be of service.

TAX: Ohio Only 7.5%

Shipping

DETAILS: We package well, and ship quickly. Typically your order is shipped within 6 to 24 hours of receiving your payment (Please Note: this excludes all holidays & weekends! We ship orders M-F only, daily up until 2PM). Most US orders arrive in 3-7 business days. Tracking details will be sent directly from the carrier. We are not able to ship freight collect.

INTERNATIONAL:  Hawaii, Alaska, Puerto Rico, APO, Canada, & International orders by prior authorization only. This ensures you aware of any added costs (Cost variances between the US Mainland and your destination, tax, duties, clearing house fees, pick-up fees, etc.).

PLEASE NOTE: International governments might charge a duty tax and there may be brokerage fees. This is NOT charged by our company, and we are not responsible for this fee. The amount these fees are based on is the International Dollar Value of your purchase not the American Dollar Value. If you have any question regarding why you are being charged this fee, please refer to your government’s official website. Brokerage Fee varies upon the value of the product, for rate information, please refer to UPS home page for additional information. We will not mark any international packages as gifts.

Customer Service

(866) 505-MUTE

Toll-Free  (9am - 8pm) EST + On-Call Hours!

WARNING:  99% of our calls are answered by a REAL, LIVE PERSON! (WOW!  Imagine That!). If you must leave a message, Please rest assured that someone will be in touch shortly!

My family business has been serving customers for 2 generations (online since 1991).  Our experience, our diverse expertise, and our commitment to the elite IGAS Service Standards have greatly contributed to our success and overall customer satisfaction.  My ONE WISH is very simple:  Make Customers Happy! Please let me know if there's anything I can do to make this transaction a pleasant one. Remember: Without My Service, I'd Be Just Another eBayer!   -Mitch

feedback: Please leave us your valuable feedback. We will do the same for you. Remember that the feedback page is NOT a place to ask questions, NOR obtain service. Do not leave neutral or negative feedback before contacting us FIRST. We are determined to resolve any issues you may have. Please give us the opportunity to help you.  Buyers leaving negative/neutral feedback without giving us the opportunity to resolve any issues may not be eligible for refunds and will be left negative feedback.