We only
accept payments in US Dollars. All payments are due within 5
days of auction close. UT residents must pay an additional 7.85%
sales tax. We accept payment via Visa, MasterCard, DiscoverCard,
AMEX or Paypal.
To make payment via Paypal please go to the auction page and
follow the Paypal payment instructions
Our Paypal e-mail is
ebay@tunnelvisionmusic.com
To make payment via your Visa, MasterCard, DiscoverCard or AMEX
we will email you the link to our secure payment area on our
website or you may call us at our toll free number.
If you have just won or used the buy now button lets go thru
checkout:
- You can
now click the checkout button or you can wait for our
automated email
- then you
will need to fill in your details (name, shipping)
- then you
will have the option to add more items to your order and
received a discounted shipping rate on your order.
- then you
choose your method of payment.
- enter
your payment and then submit details.
- you will
then receive a confirmation email from us.
- then you
can expect a notice that your item is being packed.
- the next
message will be to tell you that your item has been shipped.
SELLER WILL
Ship order within 2 business days of a cleared payment if
product is received and does not work the seller will replace
that product once the defective piece is returned.
When a bidder wins and does not pay everyone looses.
TunnelVision Music.com takes a firm stance on Non Paying Bidders
& our process detailed below is automated. So only bid if you
intend to pay. If you bid incorrectly then please use 'Bid
retraction' which can be found in 'My eBay'.
Non-Paying Bidders:
Order of Events
1. Day 3 we send you a reminder to complete checkout
2. Day 5 we send you a second reminder email
3. Day 7 you're reported as a non-paying bidder to eBay
4. Day 10 final reminder sent
5. Day 14 a non-paying buyer strike will be left to your ebay
account.
TunnelVision Music.com is an
Authorized Dealer for all of the lines of Pro Guitar Gear we
carry!
All new items come with at least a 1 year manufacturer warranty,
check items listing for details.
All items purchased from us at TunnelVision Music.com come with
a 30 day, no questions returns policy. If you are not satisfied
with the item simply contact
rma@tunnelvisionmusic.com within 30 days for receiving your
package and we will issue you an RMA Number to return the
package.
***Please note***
All items purchased from us
at TunnelVision Music.com come with a 30 day, no questions
returns policy.
All items must be received within 7 days of issuing a RMA
number. Any item not received within that time with be refused
and no refund will be issued. All items must be returned freight
pre-paid. No COD's will be accepted. All items must be in "new"
condition, in original packaging and include a copy of your
invoice, original box, warranty card, manual, etc.. Any
discrepancies could result in a delay or a partial credit being
issued.
All returns are credited back the purchase amount less actual
shipping cost to you.
Defective items may be returned for a "same item"
replacement/exchange only.
The RA number must be written on the outside of the box. All
items must be sent via UPS, FedEx, U.S. Mail, or other delivery
service that offers package tracking.
All returns are processed in the order they are received. Please
allow us up to 72 hours to process your return.
US SHIPPING
All guitar and bass effects pedals ship via USPS Priority
Mail unless otherwise noted. All amps ship via UPS Ground
Service.
***PLEASE NOTE:***
USPS Priority Mail Service is NOT a guaranteed service and can
take up to 10 working days to arrive though their typical
delivery time is 3 to 4 working days.
INTERNATIONAL SHIPPING
All International Orders ship via USPS International
Express or International Priority Mail. All International
purchases may be charged vat, duty, or customs fees by your
country. We have no way of calculating these fees, they are
completely your responsibility.
Be sure to TunnelVision Music.com to your
favorites list!
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