ESSENTIAL TECHNIQUES DOBRO Resonator Guitar 2-DVD Ickes

H O M E S P U N    V I D E O
ESSENTIAL TECHNIQUES
FOR DOBRO®
... featuring Rob Ickes,
Dobro Player of the Year from 1996-1999!

These two lessons will give learning players all the tools they'll need to master the resonator guitar!

DOBRO GUITAR METHOD/INSTRUCTION
2-DVD SET

Store Policies

Contact Us... We are RILA USA, Inc., located in SW Florida, United States. We prefer to be contacted directly through the Ebay e-mail system so that there is maintained a written record of all correspondence we may have with our customers. This measure promotes efficiency and helps protect our customers and us from the possibility of mistakes, disputes and fraud. We will respond to all inquiries within one business day after your message is received. Our actual response time is typically within just a few hours.

Payment Methods... Our preferred method of payment is via Paypal. Major credit cards are accepted and processed through Paypal
Sales Tax... Any item being shipped to a Florida address is subject to a 6% sales tax rate. Please be sure to include the appropriate amount with your payment. We will not ship an item until all, if any, applicable sales taxes that may be due are paid in full.

Combined Shipping Discounts (USA)... When you pay the full S&H for the first item (highest S&H cost) we will charge just 99 cents S&H for each additional, combine-able item. Combine-able items are only those items that can be safely shipped together in a single package. We will send you an invoice with the combined shipping discount applied shortly after your purchases. DO NOT PAY until you receive this revised invoice or we will not be able to extend this discount to you. If you should receive an invoice that does not reflect the correct combined shipping discounts, please contact us prior to paying and we will revise it for you.

Combined Shipping Discounts (International)... Please contact us prior to bidding/buying multiple items for a shipping price quote. We will ship multiple items in the most efficient way both possible and practical in order to provide our international customers the lowest possible S&H cost.

Shipping/Handling Time... We strive to ship items the same or following business day from when an order is received. There may be instances when we cannot achieve this goal such as may occur during an out-of-stock condition with a particular product. If we should go out-of-stock on an item we have listed for sale, we may at our discretion and without notification, have the item shipped directly to you by our supplier, a process known as dropshipping. There is usually a two or three business day delay in shipping when an item is dropshipped. If there is an urgent need to receive an item in a certain time frame, please contact us prior to bidding/buying the item(s) for product availability. If the case should arise where our supplier cannot fulfill the order for various reasons, we will issue a full refund usually within one business day. We cannot be held responsible for delays caused by the carrier.

Shipping Methods... USPS MEDIA MAIL services will be used in most cases for books or dvd's. While MEDIA MAIL is a reliable, low-cost method of shipping books and dvd's, it is generally, a much slower shipping method than most other methods. We do offer an option to upgrade to USPS PRIORITY MAIL incorporated into most of our listings. This upgrade option would be highly recommended where time is of concern. Larger packages may be shipped via UPS ground services.

International Orders... International shipping will be made via USPS PRIORITY INTERNATIONAL MAIL or USPS FIRST CLASS INTERNATIONAL MAIL services in most cases. Please contact us prior to bidding/buying an item we have for sale or auction for a shipping price quote. Promotional "Free Shipping" offers which may be present in our listings are applicable only to items being shipped within the United States unless otherwise specifically stated in the listing.

Customs Fees/Import Duties... Item price or quoted shipping/handling charges DO NOT INCLUDE any import duties, customs fees or taxes that your country may impose. Please be sure to check with your country's customs office to determine what if any additional costs there may be prior to bidding/buying an item we have for sale. These charges are normally collected by the delivering freight (shipping) company or when you pick the item up. Do not confuse them for additional shipping charges. We DO NOT mark merchandise values below value or mark items as "gifts" in order to avoid paying these charges. US and International government regulations prohibit such practices.

Return/Exchanges... Please contact us prior to sending merchandise back for return authorization. We will gladly accept merchandise for return or exchange provided it is received by us within 7 business days after you receive it. Item must be in brand new, resaleable condition in original packaging. A 20% or $2.00 restocking fee (whichever is greater) will be deducted from refunded amount. This fee will be waived for exchanged items. Shipping/handling charges are non-refundable. Costs incurred shipping an item back to us is your responsibility. We DO NOT ACCEPT returns/exchanges on software products.

Feedback... We will leave positive feedback at the time your payment is received and processed. We would certainly appreciate positive feedback when you receive your item and are completely satisfied with the transaction. Please do not hesitate to contact us prior to leaving feedback if there are any problems so that we may have the opportunity to resolve the issue to your satisfaction.

Unpaid Bidders... When you use the 'buy-it-now' button in a listing, you are in fact entering into a legally binding contract to complete the purchase of the item. We do and will follow up all non-paying bidders through the Ebay Unpaid Bidder process in order to receive credit for costs incurred as a result of the sale.

Product Information... Most, if not all, of the information contained in our listings is derived directly from the manufacturer or publisher's websites or product information (spec) sheets. We cannot be held responsible for typographical errors, omissions or variations in the photos. Please use your due diligence before purchasing an item. Please do not hesitate to contact us if you have any special concerns regarding an item we have for sale.

 
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