Your satisfaction is guaranteed.  Please contact me with any problem or concerns.  I'm easy to deal with and will make it right if need be.

It's just me, a crazy collector sitting in a basement selling to fellow collectors and not Amazon.  So please be patient if I don't answer your e-mail immediately.  I'm likely out hunting auctions or estate sales, busy with other work tasks, or enjoying a day off. 

SHIPPING COSTS -

Shipping is NOT a profit center for me, my quoted flat rates for shipping covers only a portion of the actual shipping costs.  I quote a flat rate shipping amount for one reason only, so you the buyer knows upfront what their total cost will be with no surprises at auction end.  In other words, if my Widget A strikes your fancy to the tune of $50, and the quoted shipping is $9, then you know your maximum bid should be $41.  Pretty simple really.

Everything about shipping is costly.  USPS, FedEX, and UPS set the rates, I cannot change them, and like the price of gasoline they are increasing regularly.  To make sure your item arrives safely and without damage means costly packing materials.  I pack professionally, using high quality materials, and choose the fastest and lowest cost service to get your item to you safely and ASAP.  The biggest variable in shipping rates are the new DIM (dimensional) rates all of the carriers have adopted.  Which can turn a lightweight but large DIM weight item into a featherweight big parcel with a big surcharge equal to the postage on a 40 pound parcel. 

Basically, I use: USPS Priority Mail for smaller items, USPS Parcel Post for larger and heavier items, USPS Media Mail when appropriate, FedEX Ground for items with a DIM weight in excess of 130 cubic inches, and Greyhound Express for most furniture items.  Because of a high number of damaged items, and their refusal to pay more than $100 when an insurance claim is filed, I will not use UPS under any circumstances.

You will receive an e-mail the day I ship your item, usually within 72 of receiving your payment.  Parcel Post and FedEX Ground delivery times are 3-9 business days.  So please allow extra time for delivery is you are accustomed to the quick 1-3 day Priority Mail schedule.  This means, from the day your payment was sent, if you pay via PayPal please allow 2 weeks for delivery, for Money Orders please allow 2-3 weeks for delivery, and for items paid via check (because of check holds) allow 3 weeks for delivery. Add an extra week to these times for Media Mail items.

If you need expedited delivery, please contact me at auction end, and I'll send a revised invoice with the quickest service total. 

Please feel free to e-mail or phone if your item is tardy.  And kindly refrain from daily e-mail's asking about shipping status.  Answering these actually slows shipping down as it takes up the work time I could actually use to pack and ship the item.