3 days after the buyer receives it | Because we sell items both new and used, each product is decribed as such. While we take care in describing all the items we sell as best as we can, it should not be assumed that the item is anything other than what is stated in the description. Because most of the products we sell are from secondary markets, we have no way of returning items for refunds, so it is important for you to Email us with any questions or doubts you may have regarding packaging and condition BEFORE making your purchase.
ALL SALES ARE FINAL. A refund can only be issued under the following two circumstances:
A. If an obvious mistake was made on our part in the description of the item. For instance, you ordered the color Blue and you got the color Red instead. If by chance you were sent an item other than what you paid for by mistake, then an exchange will be made for the right item to correct that mistake. If the right item happens to be out of stock, then you will be issued a refund or credit(Your choice) towards another item.
B. Similarly, if an item that was insured is damaged or lost in transit, an identical REPLACEMENT item would normally be sent out(not a refund) unless the item is no longer available. In that case then you would be issued a refund for the purchase price in the same manner that you paid.
NOTE: Any refunds that are made will be the purchase price only, not the shipping & handling charges. Shipping & handling charges are NOT refundable. |