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SHIPPING
Items are shipped once payment is received. We ship within 1-3 days. Please allow additional time when there is a holiday during the week. Delivery confirmation is available for $ 0.75 extra.
Insurance, express mail or overnight is also available at an additional cost.
We try to send all items as inexpensively as possible. Size and weight are sometimes a factor, so please take this into consideration when purchasing an item especially furniture. We package our items carefully and packages are marked clearly. If you are concerned about receiving your package, we recommend you purchase insurance.
Gift wrap is available for $2.50 extra. Please contact us prior to making payment to request type of gift wrap and/or occasion.
We will be happy to ship item to a different shipping address. Email us with the information including person we should ship to, address, city, state, and zip code.
REFUNDS
If you are not satisfied with the item you purchased, please contact us. You may return the item within seven days of delivery in its original state, un used . We will refund cost of your item less shipping and handling charges.
FEEDBACK
Feedback to us is very important. If you are happy with our service, please leave us positive feedback with 5 star rating. If for any reason you are unhappy, please contact us so we may rectify any matters you are unhappy with. Each buyer’s happiness is important to us.
Not all purchases work out exactly as we plan but we are willing to do what is necessary to make you the customer happy. If you don’t contact us, we cannot possibly know if you are satisfied or dissatisfied.
E-mail comments from you let us know how we can improve our items or service.
Positive feedback lets other E-bay buyers know you were satisfied with Brina’s Boutique.
All items are from a pet-free, smoke free home. |