NOTE: Please make sure your original screen has the same SIZE, RESOLUTION, BACKLIGHT TYPE with above !

        Unless described as 'Original', all items are produced

by a 3rd party manufacturer(OEM) and not the original manufacturer.Original manufacturer Part Numbers(P/N)

are provided for cross reference only, the actual part

numbers on the product is different.

• A Merchandise Authorization Number(RMA#) is required for all return packages. Packages without RMA # will not be handled.
• Customers must report to us within 7 business days if item DOA or can’t work, and return package within 14 days from the delivery date for exchange or refund. Refunds will be given via paypal only if item DOA and can’t be replaced.
• 
• If the item can’t work fine, please check twice to confirm that the item is defective and contact our customer service representative asap, let us know the Detailed Problem ,we will do our best to serve you.
• If the package damaged during the freight, please refuse to sign for the package and return to us.Then contact us promptly.
• All NON-Seller Mistake returns for refund are subject to 20% re-stocking fee and buyer should pay for the return shipping fee. (E.g. you brought wrong size or wrong item).
• We only accept the original package. Please make sure the item have NO man-made sabotage. If you purchased in improper condition, please NOTE that the shipping and handling fee will not be refunded, all return shipping fee should paid by the buyer unless item DOA.
• Guaranteed to NOT be DOA and 100% working. Warranty covers replacement or repair.
• Buyers are responsible for part return shipping fees on return packages.
• We reserve the right to refuse any returns for objective reasons.

• Ship to worldwide from Brooklyn via USPS, and only ship to confirmed Paypal Shipping Address.Please check your shipping address carefully before checkout, it can't be changed if order completed.
  • #USPS First Class Mail:2-5 business days
  • #USPS Priority Mail:2-3 business days
  • #USPS Express Mail:1 business day
  • #USPS First Class Mail International:Varies
  • #USPS Priority Mail International:6-10 business days
  • #USPS Express Mail International:3-5 business days
• On workdays, orders placed before 3:00pm on work days will be shipped on the same day. Or, orders will be ship within 2 business days asap once payment completed. A notification of shipment with tracking number will be sent to your Order Email.
• We offer discounts for Combine Shipping. Please contact us at the first time if you need combine shipping, and an invoice with discount will be sent to you.
• Please NOTE we are NOT responsible for items lost or damaged during freight unless there is Shipping Insurance. Although all orders will be packed in a professional manner, shipping insurance is highly recommended due to fragile nature of products.
• As a buyer, it is your duty to pay the tax when you make an order from abroad. Our price does not include taxes, VAT, or other hidden charges.
• Please allow 5 business days for delivery to US destinations on any eBay orders and 14 business days for delivery to any International destinations. We highly recommend our buyer choose priority/express mail for international delivery which is much more stable and safe.
• We will NOT be responsible for any delay during delivery ,including customs postage checking, strike, force majeure etc.
• Do not provide local pick up service.

• PayPal: Payment@LaptopZ.com (Paypal accept Credit Card, Debit Card, Discover,etc.)
• Payment should be completed within 7 (SEVEN) days of auction closing. Or Cancel Order Request will be opened for closing auction.

• Please email us to eBay@LaptopZ.com . All replies will be sent to your email , if you don't get response within 1-2 business days, pls check your “My Messages” in case of your email provider has an overly-aggressive spam filter blocking eBay's emails. Please email us again.
• Email is the priority of our customer service, if you can‘t get in touch with us, please choose SKYPE or call us.

• Positive feedback is auctomatically done once the payment is cleared. We appreciate all our customers to post a positive feedback and 5 Scores DSR.
• We strive to earn 100% perfect "Five-Star" scores from you. The star-scores are very important to us. If anything about your transaction did not meet your expectations. PLEASE LET US KNOW AND GIVE US THE OPPORTUNITY TO MAKE THINGS RIGHT.