Shipping Details: We happily ship to any country allowable by eBay. We ship M-F excluding postal holidays. Packages of single piece items are normally packaged next business day after cleared payment is received and shipped the same day or following morning. All packages are shipped via USPS and insured via DSI insurance. USPS does not guarantee shipment within a certain number of days. Typical shipping times are: USPS 1st Class USA 4 Business days to 2 weeks. USPS Priority Mail 2-3 days. USPS International 1st Class 10 business days to 6 weeks. (NOTE Italian & French USPS 1st Class Air packages are normally taking 4-6 weeks) Insurance claims for non receipt can be filed: USA after 30 days, International after 45 days, ITALY after 60 days. NOTE USPS First Class Air PACKAGES TO ITALY OR FRANCE ARE ROUTINELY TAKING 4 to 6 WEEKS TO BE DELIVERED.
Payment Details: We accept PAY PAL and credit card via pay pal ONLY. Pay pal's system will allow you to make a credit card payment without opening an account. We expect all items to be paid for within 3 weeks of auction date. You can combine up to 7 days of wins or buys in one order for a reduced shipping rate ($0.50 each additional item, after the initial 1st piece shipping)
Returns: We accept returns FOR ANY REASON. Please return the item promptly within 7 days of receiving item, in the original packaging. Full refund will only be granted if original plastic bag with inventory tag is included. You can ship back in any appropriate box or envelope. *Returns without original bags and tags will be subject to a 20% restocking fee. On single jewelry items - You will receive a full refund including shipping paid or our US 1st Class rate, whichever is less. (No return shipping unless the item not as described) or there is an issue with the item, if this is the case US buyers can request that we email them a postage paid return label. International buyers can request reimburstment for return shipment only if a quote is given and approved buy us before item is shipped. Lots & Other items – Lots are only returnable as a unit. We will return only purchase price, no shipping either way. (Unless item was not described correctly)
We want you to be happy with your item- We will do everything in our power to make sure you are happy with your item. If you are not happy for any reason please contact us for a solution prior to leaving feedback. We stand behind our merchandise if you have a later problem, contact us, we will do our best to make you happy. Feedback is left automatically by the system as soon as we ship your item.
**NOTES – Offers for free shipping and combined shipping are ONLY valid on orders of single pieces of jewelry. We offer no discounts on lots of jewelry or other large items. |
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