Fabric Shopping w/Alex Anderson Simply Quilts Patterns

Greetings to all International Buyers

• We have been International eBay Sellers for over 8 years and Certified eBay PowerSellers for the last 5 years.
• We welcome your purchases and can offer secure shipping to most countries.
• We have a 100% delivery rate for all international shipments.
• Shipping costs shown in the eBay listing may not be accurate.  If you have any questions about cost please ask and we will answer you quickly with an exact quote.  For example we always offer a shipping rate for 1^st Class International on items weighing 4lbs or less (US Postal limit).
• We offer tracking service when requested from buyer.  Buyer must upgrade to Priority Mail or Express Mail to receive tracking and insurance.  Buyer is responsible for any additional fees required for this service. 
• International buyers - Please Note:  Import duties, taxes and charges are not included in the item price or shipping charges.  These charges are the buyer's responsibility.  Please check with your country's customs office to determine what these additional costs will be prior to bidding/ buying. These charges are normally collected by the delivering freight (shipping) company or when you pick the items up - do not confuse them for additional shipping charges.
• We do not mark merchandise values below value or mark items as "gifts" - U.S. and international government regulations prohibit such behavior.
• Items delivered to an international address are shipped within 48-72 hours of payment receipt.
• We are closed weekends, US holidays, vacations, family emergencies, during or after the event of natural disasters in this area (i.e., power outages, flood, tornado, hail, earthquake, ice, snow, etc.), and will wait until it is safe to ship your item.

OK - so you ask why should you buy from Rocket City Sales?

• Customer satisfaction.  We appreciate your business and are interested in serving you.  We have handled more than 14,000 transactions over the last 8 (almost 9) years and also manage to maintain a 99.9% to 100% feedback rating, which tells you we are who we say we are and our descriptions are accurate and match what is being offered.  We believe in the Golden Rule (Matt 7:12) and do our very best to go the extra mile.
• History.  Rocket City Sales has been an eBay seller for over 8 years (almost 9) and a Certified eBay PowerSeller for the last 5 (almost 6) years.
• All items offered for sale are handled in-house.  We carefully select, inspect, list and ship each and every item sold, enabling us to offer our buyers a one-on-one, unique and personalized experience with each purchase.  We are a smoke-free business.
• Accuracy.  When you click on a listing, you will find factual information about an item and in most cases a photo of the exact item you will receive.
• Friendly Customer Service.  If you are just browsing, remember we are here if you would like to ask a question about this item, our shipping policies, combined shipping costs, payment policy, etc.  We are here to help you, and do our best to answer your questions as quickly.
• We Discount Shipping.  Our discount formula is:  price shown for like items (i.e., books and fragile items may not be able to ship in the same box) the 1st item (highest price), then 1/2 price for 2nd and 3rd items, and FREE SHIPPING on the 4th item when in the same shipment.  More than 4 items, please request an invoice and shipping quote, we will provide you the best deal.  Majority of items are shipped via USPS, but we also utilize FedEx, DHL and UPS to find the best shipping price and fastest delivery for our customers.  Need more info - just ask we are always willing to work with the customer on multiple purchases.
• On-line Tracking.  We provide all customers an e-mail with on-line tracking from our address to yours.  This assures eBay buyers this seller has shipped the item purchased and buyer can monitor tracking as it travels to their address.
• Gift Wrapping is FREE.  We offer free gift wrapping for your special purchase.  Just let us know the message we need to include and gift occasion (anniversary, b'day, graduation, etc.).  Also let us know gender of recipient (male/female/child). 
• Feel free to share a link to our eBay Store on your favorite blog, Facebook, MySpace, digg, e-how, linkedin, wiki, or Twitter pages.
• Our office hours.  We are usually open Monday thru Friday 10am to 8pm CST.   We are closed on weekends and most US holidays and some religious holidays (ex: Good Friday).  Items are not shipped on weekends, US holidays, vacations, family emergencies and during or after the event of natural disasters in this area (i.e., power outages, flood, tornado, hail, earthquake, ice, snow, etc.), until it is safe to ship.
• Finally - we hope you have a great day and look forward to you coming back, visit with us again, and please tell your friends, family and co-workers about us.