7 days after the buyer receives it | In the unlikely event you are not satisfied with your purchase, you may return it for money back, credit or exchange. However, please note our conditions for returns:
1. You must email us within 48 hours after receipt of your purchase to get return authorization and instructions. We get tracking service on all our shipping so please take note of your date of receipt. All returns must be received by us with a return authorization number.
2. The item(s) must be returned unopened in the original shipping carton and packing materials (foam, peanuts, packing paper, etc).
3. If the reason for the return is any of the following: we sent you the wrong item, the item was damaged (see below for details), or we inadvertently misrepresented the item (for example, we had the incorrect picture on our auction), we will refund you for the return shipping and insurance cost.
4. If the reason for the return is you decided not to keep the item, you will shoulder the return shipping and insurance cost and you will be charged a 25% of the purchase price restocking fee .
5. The following items are not returnable: "never removed from box" (NRFB) items that have been opened.
6. Although returning merchandise is generally not a problem, we reserve the right to refuse accepting returns.
7. For damaged items, we reserve the right to refuse giving credit for the item and shipping costs if we feel that the item was not damaged during shipping. |