I strive to provide 5-star service on all transactions. As a power seller, 5-stars help me keep my prices as low as I can because I get a "final fee" discount for great DSR reviews. Please leave 5 stars for me. If you don't think I deserve a 5-star rating in all 4 categories, please contact me through e-bay email or at JennKellar@aol.com so we can fix the issue.
Most of my items are NEW and their descriptions are taken directly from the packaging. Any used items will be marked as such, with descriptions detailing any possible concerns. I also try to provide lots of pictures to show as much detail as I can. If you have questions, please email me. I get to my computer often- several times per day, at the very least.
I also attempt to email all customers at least one or two times. Especially to let you know your package has been mailed. So, communication is important to me.
As far as shipping charges are concerned, now that I have been doing this for a bit of time, I finally have most things down to a science. If you buy/win multiples, I am happy to combine shipping whenever possible. Preferably, these will be paid for on the same invoice, because I pay a fee (flat rate + a percentage) to pay-pal every time you make a payment to me. Also, if you buy enough items to fill a flat rate box, small, medium, or large, I will use that if shipping is cheaper, to save you money. But if you are overcharged by a great deal, please allow me to send an adjusted invoice, or I will send a partial shipping refund (after I ship your items). I will email you after I do this.
And finally, shipping time has always been important to me. I live in a suburb of a large city. Available mailing times are 24/7 (unless it's an International address, APO/FPO, or media mail). Some mailings are done same day. A lot of mailings are done next day. All mailings will be done within 3 days. But most shipments are sent within 1 or 2 days after cleared payment has been received.
Please remember, when you have an option for shipping method, media mail and parcel post may be cheaper, but they also tend to take more time for delivery. And international shipments take more time because the package(s) has/have to travel further and must go through customs. Please keep this in mind when leaving feedback. Thanks!
And also keep in mind, mistakes may happen. I am only human. To date of writing this, I have mailed 1300+ packages in about 7 months. I think we have only had 4 or 5 errors on my (and my help's) part. If something is not correct, please contact me. We will make it right! Thank you to those of you that have allowed us to correct our issues. Okay, I think that is all. Again, PLEASE LEAVE 5 STARS FOR ME. THANKS A BUNCH! ~Jennifer : )
++++++++++++++++++++++++++++++
Questions, please email me. Pay- pal, please, within 5 days of winning/buying. Item(s) ship(s) within 3 days of funds received (usually 1 or 2 days). Most weeks we ship 4 or 5 days per week. During the Christmas season (following Thanksgiving), we will attempt to mail 6 days a week. And on days we mail, if your item(s) is/are paid by 10 am EST, your item will be mailed that day. I combine shipping whenever possible. Non- smoking home. Thanks and happy buying/bidding! ~Jennifer
+++++++++++++++++++++++
Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility. Please check with your country’s customs office to determine what these additional costs will be prior to bidding/buying. These charges are normally collected by the delivering freight (shipping) company or when you pick the item up – please do not confuse them for additional shipping charges. We do not mark merchandise values below value or mark items as ‘gifts’ - USA, Canadian and other International government regulations prohibit such action. Thanks for understanding!
++++++++++++++++++++++++++++++++++++++++++
Buy/win any 5 books and get the 6th FREE. This includes any combination of singly sold/won items that have "BOOK" in the listing title, unless stated other-wise. To take advantage of this offer, purchase/win 6 single "book" items. Then email me to let me know you are ready for your adjusted invoice. I will discount the cost of the least expensive "book" and send a new invoice. Qualifying "books" can be from any of my 3 listing formats (auction, "buy-it-now," or store inventory). Examples of qualifying items include, but are not limited to, sudoku, crossword puzzles, word find, photo albums, calendars, activity books, coloring books, "dummies" books and fiction or non-fiction books not listed as lots. Again, this offer is for any single item with "BOOK" in the listing title, unless stated other-wise.
++++++++++++++++++++++++++++++++++++++
Back to home page
) 
Jenn's Treats and Treasures
Print
Report item
and your 