FREE SHIPPING
Standard (7-10 business days) is FREE every day.
Please allow 1-2 additional business days for delivery to AK, HI, and all U.S. Terr. and APO/FPO addresses.
We apologize, but we are currently unable to ship internationally.
Please note:
- Orders placed before 9:00 a.m. CT will be shipped the same day; orders placed after 9:00 a.m. will be shipped the next business day.
- Orders placed after 9:00 a.m. CT on Friday will not be shipped out until the following Monday.
We Gladly Accept Payments via PayPal.
- Unfortunately, we do not accept e-checks through PayPal. This means that you must use a credit card as your funding source in your PayPal account, NOT your bank account.
- We also do not accept payments from international PayPal accounts. Your PayPal account must be a U.S. based account.
Sales Tax: We are required by law to collect 5% sales tax in Wisconsin and Virginia.
We want to make sure you're 100% satisfied with your purchase! If, by chance, a product needs to be returned to us it must be in the condition you received them (unworn) and in the original box and/or packaging within 60 days. A refund for returns will be made promptly upon receipt of the item. Shipping and processing charges are non-refundable. We do not accept COD´s and any item sent "Return To Sender" is not usually received.
Return/Exchange On Your Own
1. Complete and enclose the RETURN FORM located on the back of your PACKING SLIP and indicate whether the item is a return or an exchange.
2. Address Package To:
ShoeMall
Returns and Exchange Dept.
425 Well Street, Suite 100
Chippewa Falls, WI 54774
Welcome to ShoeMall! We're the top online source for men's and women's footwear. Whether your tastes run toward glittering stilettos or classic, comfortable walking shoes, and whether your needs vary from tough steel-toe work boots to the latest trends in street shoes, ShoeMall has exactly what you're looking for, and maybe even a few things you haven't even thought of yet!
ShoeMall isn't just a website. We have more than 100 years of experience in the footwear industry, and we know how to appreciate and relate to our customers on a personal, one-to-one basis. When you give us a call, you'll talk to one of our friendly, knowledgeable Customer Service Representatives, not an automated voice system that has you entering a bunch of numbers.
When you have a question, you can email us at service@shoemall.com or call us toll-free at 1-800-704-5478. Our Customer Service Representatives are there seven days a week from 6:00 a.m. to midnight (central time).
Many of your Frequently Asked Questions can be answered on our FAQ page in our Ebay Store. Click here to visit!
© Copyright 2009 ShoeMall. All rights reserved.
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