14 days after the buyer receives it | Returns must be discussed first. Please contact us as soon as possible. A replacement may not be available. If no replacement is available, a Cano Gifts store credit will be issued for the total amount. Refunds will be evaluated on a case by case basis. We will only refund the cost of shipping if we made a maistake with your order. For items broken in shipment, an insurance claim will be filed. Buyer must follow the insurance claim instructions for a refund. |