14 days after the buyer receives it | Please contact us as soon as possible for a return/refund/exchange. Most items have a very limited quantity, a replacement may not be available. If no replacement is available, a Cano Gifts store credit will be issued for the total amount. We will only refund the cost of shipping if we made a mistake with your order. For items broken, damaged or lost in shipment, an insurance claim will be filed. Buyer must follow the insurance claim instructions to obtain a refund. |