Please Review our Holiday Sales, Shipping and New Policies Below:
2007 Holiday Return Policy:
We are extending our normal return policy to make it convenient for you to purchase for the holidays. Items purchased from November 7th-December 31st can be exchanged until January 7th, 2008. All items must be unworn, in their original packaging with the tags still attached. There are no returns on formal wear, evening wear, cocktail dresses, cosmetics, or mink eyelashes. If you would like to return an item please contact us via e-mail to receive a RMA number. When e-mailing, please give us a brief description as to the nature of your return. Once you have received your RMA number, please write it on the outside of the box and on a note on the inside of the package to avoid a delay in processing.
Once the item is received back, please allow us 24-48 business hours to process your return. You will receive an e-mail from us containing your merchandise credit voucher once your item has been returned and inspected. Your instructions will be provided on how you use your credit voucher in the e-mail.
Please note:
If you would like to exchange your item for another size or color and you would like to ensure that a specific item is in stock (size, style and color) it is best to purchase the item as soon as you see that it is in stock. We can then offer you a refund once your item is returned. Otherwise all returns will receive a merchandise credit voucher only and specific sizes and colors cannot be held.
Thank you for shopping at AiraOnline and we appreciate your business! Happy Holidays!
2007 Holiday Shipping Schedule:
Last day for Priority Shipping in the United States: DECEMBER 20th by 12:00 Noon Eastern Standard time. (Not Guaranteed to arrive by Christmas, select Express to be sure and guarantee arrival)
Last Day for Express Shipping in the United States: December 21st by 12:00 Noon Eastern Standard Time.
Last Day for Express Mail International CANADA: December 17th by 12:00 Noon Eastern Standard Time.
Last Day for Express Mail International: December 17 by 12:00 Noon Eastern Standard Time.
Last Day for International Global Express Guaranteed CANADA: December 20th by 12:00 Noon Eastern Standard Time.
Last Day for International Global Express Guaranteed: December 19th by 12:00 Noon Eastern Standard Time.