3 days after the buyer receives it | We take great pride in our exceptional packaging. If, however, in the rare case that your item arrives damaged or not as described in the listing, please let us know within three days of receipt. All items must be returned in original packaging and shipping containers so that we can inspect the process to improve future service. Every reasonable effort will be made to replace the damaged item for in-stock items or a full refund will be made for out of stock items. |