Customer Guarantee
If you are not satisfied for
any reason, please let us know and we will make it right. We want each of your
shopping experiences to be outstanding. We will answer all emails as soon as
possible and respond quickly to meet your needs. If you don't see an item you
are looking for, let us know as we welcome special orders.
All
items will arrive in said condition. All comic books individually bagged and
boarded at no extra charge. Combined orders with in stock and pre-orders will
ship when all items have been released. WE
RESERVE THE RIGHT TO LIMIT QUANTITIES OF 3 OR MORE OF THE SAME ITEM.
Please read shipping and auction rules
All payments are due within 10
days of auction end
(You may lose your hold on hot items if not paid on time).
Payment reminders will be sent by the 7th day and an Unpaid item case will be
filed by the 10th day. If you need more time, please let us know. We
pack securely a few times a week, but please contact us before bidding if you
need something shipped urgently. You can expect
shipment by 2 business days after payment received or pre-order release date.
An automated e-mail will be sent when we have received your payment and
positive feedback will be left. Upon shipment of your item we send two e-mails,
one from Ebay (Subject will be "Your Item Has Shipped") and another from us
(Subject will be "The Cargo Hold has sent you a package Tracking Included" )
Please check your SPAM folders for these e-mails. We are not responsible for any
delays by the carriers below.
Return
Policy
Not happy with your item? Wrong item or not as
described? No problem, contact us and you can return it for a full refund
within 14 days. We only ask that you return it in the same condition as
received and ship securely with a service that offers tracking. The only
exception are CGC comics which are not returnable.
Shipping Rate Options
Domestic Comic Book
Shipping: $4.00 Flat Standard Shipping No Limit (2-9 Days) or $6.00 Priority
Mail (2-3 Days)
for the first comic and $.25 each additional comic.
International comic book
shipping (bagged and boarded back to back): $12.00 Priority Mail
International (8-12 Days) plus $.50 each additional comic. Insurance is not
available.
Anything other than comics
will have different shipping charges for FedEx Ground, Priority Mail, Express
Mail and Priority Mail International.
Optional Domestic Insurance
$0.01 to
$50.00 $1.65
$50.01 to $100.00
$2.05
$100.01 to
$200.00 $2.45
$200.01 to
$300.00 $4.60
$300.01 to
$400.00 $5.50
$400.01 to
$500.00 $6.40
$500.01 to
$600.00 $7.30
$600.01 to
$5000.00 $7.30 plus
$.90 per $100.00
Sales Tax
California
Residents 8.25%.
Payment method
options
Paypal
Money Orders
(No International Money Orders)
feedback
Positive feedback will be left when payment is
received. Please feel free to leave the same if you are completely
satisfied.
Authorized Retailer
We are an
Authorized Retailer for Master Replicas, Dark Horse Comics and CGC (Comics
Guaranty, LLC). We are also an Authorized Retailer through Diamond Comic
Distributors, Inc. For DC Comics, Marvel Comics, Image Comics, Dynamite
Entertainment, Aspen Comics, IDW Publishing, Wizard Magazine, Devil's Due
Publishing, DC Direct, Bowen Designs, Diamond Select Toys, Gentle Giant Ltd. and
many others. Buy with confidence. We are also a price guide consultant for
Wizard Magazine and Wizarduniverse.com Market Watch.
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