POSTAGE /SHIPPING
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Postage from Queensland Australia.
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For postage within Australia please allow up to a maximum of 5-6 working days.
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All types of postage are available including – Registered Post, Insurance & Express Post.
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All O/S purchases are shipped worldwide by International airmail. We ship it within 1-2 business days upon receiving your payment .It normally takes about 5-10 business days to reach you.
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A combined postage discount is available per additional DVD/CD purchase within Australia only & within 3 days of each transaction. Payment for all items must be made no later than 3 days after final combined purchases.
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Please note that combined postage discount is not available on O/S purchases.
PAYMENT METHOD
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Payment must be made within 7 days of winning the bid.
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Within Australia we accept Bank Deposit, Paypal, Money Order.
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Please provide your eBay User ID in "to account description" so I can identify transaction.
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Overseas customers we only accept Paypal as a fast & secure method of payment. We DON’T ACCEPT International Money Orders or Cheques due to the long time turnaround for clearance & extra fees for International currency conversion.
If problems arise, please contact us before leaving any feedback, and we will resolve any issues.
RETURN POLICY
Customer satisfaction is primary to our business and we endeavour to look after our clients in every way possible.
In the unlikely event that an item is found to have manufacturing faults, or has been incorrectly sent, we will gladly replace it once we receive the item back from you. Any returned items are returned at the expense of the buyer and will not be refunded in transaction cost. Returns are best made by simply reposting the original package (Australia Post) and marking it "RETURN TO SENDER" Claims for faulty merchandise need to be made within 7 days of receipt/delivery. In the event of item/s being out of stock a back order will be made & the buyer will be notified as to how long that will be. If the item is no longer available refund of the purchase price and initial postage costs will be paid. Returns will not be accepted without email approval. Any incorrectly delivered goods must not be opened. Once it is opened or unsealed from its original packaging, it will not be accepted for return / refund under any circumstances. |