GUITAR HERO WORLD TOUR GAME ONLY FOR PLAYSTATION 3 PS3

Pricing and payment forms accepted: PayPal is presently the only form of payment accepted through our eBay store. Immediate payment is required for all Buy It Now purchases. All auctions must be paid within 3 days of the auction end date. By bidding on this item, you are entering a binding contract to purchase it. All non-paying bidders will be reported!

Return Policy: All sales are final.  If you have a problem with your item, please contact us within the warranty period to start a claim.  For all returns, you must obtain an RMA (Return Merchandise Authorization) form prior to shipping and include it with the returned merchandise or the package will be refused upon delivery. An RMA form can be obtained by clicking the ‘create support ticket’ button above. The buyer is responsible for all return shipping costs associated with returning the merchandise to us. All returns must be shipped using a carrier providing tracking information to verify arrival. If you believe that you received the wrong item, please contact us immediately using the ‘create support ticket’ button above and we will contact you as quickly as possible to correct the issue.

            Any other authorized return will be subject to a 25% restocking fee.

Warranty: The warranty period is clearly stated above in the auction. All warranties will start on the day of purchase and will cover manufacturer defects only. No manufacturer warranty is implied. In order to process a warranty claim, you must obtain an RMA (Return Merchandise Authorization) form and include the form in the box with the claimed merchandise. An RMA form can be obtained by clicking the ‘create support ticket’ button above. The buyer will be responsible for all return shipping fees associated with returning the merchandise to us. All returns must be shipped using a carrier providing tracking information to verify arrival. Average handling time for claims is 1-2 business days (delays may occur during peak holiday seasons, please see holiday shipping schedule above for average periods of delay) after receiving the returned merchandise. All items will be tested upon arrival. Any item found to be defective will be repaired, replaced or refunded at our discretion within the stated warranty period. We must first receive and test the product before any further warranty proceedure.       

Feedback Policy: Due to our volume, we use an automated software program that will leave the buyer feedback once we have received feedback. Please contact us before leaving neutral or negative feedback to give us a chance to correct any issues. DSR (Detailed Seller Ratings) are a very important aspect of the feedback system. If you do not feel that you can give us 5 stars for each category, please contact us to let us know what we can do to improve.

Legal Disclaimers: By bidding on an item from our store, you are agreeing to all of the terms and conditions listed herein. All content contained in this auction is intellectual property of River Valley Electronics. Any content from our auctions (including our company name or any variation of our name) being copied or used without the expressed consent of River Valley Electronics will result in having the wrongful person(s) reported to eBay and/or contacted by our attorneys with a cease and desist order. Failure to comply will result in appropriate action up to and including a lawsuit. The seller is not responsible for damage/modification or use in any way other than the intended purpose.

Hours of Operation: We are open Monday-Friday, 9am - 3pm CST. We are not open on weekends or holidays (please see the holiday shipping section above for more information).

To contact us, please click the live support image located in the description above (just below the picture of the item in the description). During our normal hours of operation (9am CST - 3pm CST M-F excluding weekends and holidays), you will be able to chat live with a support specialist (shown as ONLINE). If you click the live support before/after hours (shown as OFFLINE), you will be able to leave an offline message and we will get back to you as soon as we can. You may click the create support ticket button located in the terms of sale section above to open a support ticket. You may also click eBay's 'ask the seller a question' link at the top of the auction page. Please allow up to 1 business day for a response and limit your method of contact to one of the aforementioned options to reduce confusion.