Payment can be made 3 different
ways:
-
If you would like to pay by
money order/casher's check, payments must be received with 7 days of
purchase.
-
Use
PayPal. All PayPal payments must be made within 3 business days after
you make your purchase.
-
We also accept credit
card payments by phone.
You must use Buy It Now first.
After using Buy It Now for all items
that you want, then call 425-939-4951 to make payment by credit card.
We accept Visa, MasterCard, AMEX & Discover. We will only ship to the
billing address of the credit card. If this is not acceptable to you,
please do not buy from us. This policy is strictly for our protection
& yours.
SALES TAX:
We are a Washington corporation. We
must charge WA sales tax on all orders shipped into and within WA. WA tax
is 8.9%
SHIPPING POLICY:
Once we receive the your completed payment in our system, we
start processing the order and it goes to our fulfillment department. In that
department, the item is packed, labeled etc and it takes some time. It is not
possible to cancel any item that is in the fulfillment process. Once everything
is done we ship out the item ASAP.
-
We only ship to the U.S. states. We DO NOT
ship to APO/FPO, Puerto Rico, or international. Sorry for any inconvenience,
but this is company policy.
-
All orders are usually shipped within 1
business day after we receive payment. Sometimes it takes more than 1 day. We
like to get orders out same day. There is no guaranteed shipping day for your
item.
-
When ordering an item with expedited shipping,
such as FedEx 2 day air or overnight shipping, please realize that your item
will be shipped in that manner. This does not mean that you will get it in 2
days or next day. We will try our best to get all orders out as fast as
possible, but once again, there are no guarantees.
-
Once your item has shipped, a shipping
notification email will be sent to the email address you have on file with
eBay. Please make sure that is updated to get all replies and emails from us.
99% of the time, tracking info is included in the email. WE DO NOT GIVE OUT
TRACKING INFO ON THE PHONE. Do not call for updates on your orders. All
inquiries are handled through email.
-
If the order is REFUSED,
RETURNED DUE TO INSUFFICIENT ADDRESS, INCORRECT ADDRESS, UNCLAIMED or does not
have a reason enclosed, there will be a 20% restocking fee on the sales price or
$20, (whichever value is greater). We will also deduct any postage we incur as a
result of an item being returned for the above reasons.
-
All
orders over $200 are sent signature required. No exceptions.
-
All orders are shipped fully insured by JJI Electronics for your safety and
security.
EMAILS:This is very important. Please make
sure the email address you have on file with eBay is the email address you read!
When you email us through the eBay system, we reply to that email address.
If you are emailing us from a bogus email address, you will get no order info,
shipping info or replies to emails sent.
RETURN POLICY:
-
All sales are final. No refunds.
All purchases are non-returnable unless defective. A defective unit is an item
that does not work properly. This does not cover scratches, dents, or cosmetic
blemishes. We buy all of our items right from the manufacturer. They are packed
by the manufacturer, we never touch the actual items. If you item is
cosmetically blemished, we will replace the item, but you will pay for the
shipping both ways.
-
If any parts are missing from your factory
sealed packaging, you must contact the manufacturer for those missing parts. We
do not have any control over what is in the package or not. We just ship what
we get from the manufacturer.
-
Any item that is found to be defective
within the first 30 days after you receive the item may be replaced through us.
If the item must be returned, please email us for return instructions. ALL
SIRIUS RADIO EQUIPMENT ISSUES MUST BE HANDLED THROUGH SIRIUS RADIO. THIS
IS THEIR POLICY, NOT OURS.
-
All returns are for exchange only, no
refunds.
-
Products must be returned in NEW condition as
shipped from the manufacturer. Boxes, packing materials, wrappers, cartons,
instruction manuals, warranty cards and products must be in their ORIGINAL
condition without markings, tape, folds or defacing.
-
All Software, CDs, DVDs are non-returnable. If they prove
to be "defective", you must handle that with the manufacturer.
-
Pack all items in a sturdy shipping carton. Please
include a copy of your invoice in the carton. Please keep the original invoice.
Customer is responsible for cost of return shipping.
We strongly recommend you use a shipper that provides you with a signature
confirmation that we received the item back.
-
Return shipments are shipped UPS/FEDEX
ground or USPS Priority mail at our discretion.
Damaged
Products:
All claims for damaged merchandise must be made within
24 hours from the date that the merchandise was received. The claim can be
initiated by you or a JJI ELECTRONICS representative. All original packing
materials and/or boxes must be saved and made available for inspection, in order
for a damage claim to be considered by the shipper. JJI ELECTRONICS will not be
liable for any monies lost if the claim is not filed within the required time
period. If you decide to file a claim with the shipper directly, you must notify
us to receive proper credit or replacement. Once you have signed for delivery,
you may not be able to file a claim with the delivery company.
Rebates:
Many of the products we sell offer mail-in rebates from the manufacturer. Please
note that if the rebate form is not provided to the manufacturer in accordance
with their rules, the manufacturer may refuse to honor the rebate, so be sure to
follow the manufacturer’s instructions.
IMPORTANT NOTE:
Collection/payment of rebates is solely
between the customer and manufacturer. JJI ELECTRONICS assume no liability or
guaranty of payment of third party rebates. Use of any rebates here is limited
to the terms and conditions as determined by the manufacturer. If you have
questions on these terms and conditions, please contact the manufacturer for
assistance.
FEEDBACK POLICY:
We love to give feedback!
We like to get feedback as well. Our policy is to give feedback once we
get feedback from you. If you liked us, tell others! If you have a
problem with us, let us know. We will get it fixed to the best of our
ability. We leave feedback in batches, so please know you will get your
positive feedback in due time after yours is left.
Track up to 10 items on this computer in 
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