Gateway 840 Lithium-Ion 3.6v 2000mAH Battery 6500890

Frequently Asked Questions

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Q. Is this item compatible with my part?
A. Please refer to the manufacturer for compatibility information. We are unable to give compatibility recommendations.

Q. Do I have to pay duties and taxes when placing an international order?
A. YES! International customers will have to pay ALL duties and taxes that occur. Please check with your country for restrictions, duties, and taxes collected by your country. We do not refund shipping costs for items rejected by your customs.

Q. How can I combine orders?
A. When purchasing more than 1 item, BEFORE YOU PAY FOR THE ITEM, you can combine the items into a single order. Processing as a single order saves you shipping costs. Note: Any orders paid for individually, will be shipped individually.
HOWTO - http://pages.ebay.com/help/buy/combined-payments.html

Q. Does this item come with drivers?
A. Drivers are not included unless specified in the description or picture.

Payment Info

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Credit Cards
Call our office at (510) 324-7600 Mon-Fri (8AM to 4:30PM) PST.
When calling have your eBay item number ready to process your order.

Paypal
We only ship to confirmed Paypal addresses.

Returns
All sales are final. No returns. DOA parts are subject to replacement only and must be reported within 7 days of delivery. Items being returned for replacement MUST have a return material authorization (RMA) number. Returned packages with no RMA number will be refused. To obtain an RMA number, you must send a replacement request via eBay message. ACI is not responsible for any damage or deletion to systems that have resulted from the use of our product(s).

Sales Tax
California only.

Insurance Fee
Insurance is required and applied on all international USPS Priority Mail parcels.

Shipping Policy

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Signature Requirement
Items valued at $50 or more, and being shipped via UPS will automatically require signature upon delivery. However, you may request no signature upon delivery if so desired.

Shipping Adjustments
Occasionally adjustments have to be made due to multiple packages. You will be notified before any changes are made. Buyer pays for shipping and insurance if required.

International Shipping
We (Alan Computech International) will not be responsible for unclaimed, delayed, broken and/or damaged, opened, returned or lost package(s) shipped USPS mail. In any such case, you will still be charged the full price of the order. Once the package leaves the United States, it is out of our control. Alan Computech is not responsible for any duties, taxes or other associated import fees that your country may impose, nor are they included in the item(s) price or shipping charge(s). All such fees are your responsibility, and are not included in the shipping charges. We do not mark merchandise below value or mark item(s) as a gift(s) - US and International government regulations prohibit such behavior. Please contact your customs office for information about additional fees prior to bidding/buying. The delivering freight company normally collects these charges or when you pick the item up - do not confuse them for additional shipping charges. However, packages shipping UPS will be covered as a result of broken and/or damaged or lost package(s), hence it would be in your best interest to use UPS.

Additional Shipping Charges
Any additional shipping charges resulting from customer error will be charged automatically to the customer's credit card or Paypal account without written consent or prior notification. This includes, but is not limited to: modified shipping addresses, returned packages, invalid shipping addresses, or refused packages.

Handling Time
UPS orders will be shipped the same day if placed before 2:00PM pacific time. Orders shipping with USPS will be shipped within 2-3 business days after payment is received.

Alternate Shipping Carriers
UPS Next Day Air, UPS 2nd Day Air and UPS 3 Day Select are also available per your request. Contact us by calling at (510) 324-7600 Mon-Fri (8AM to 4:30PM) PST. When calling have your eBay item number ready to process your order. APO and FPO customers please use CA or MD zipcodes at checkout.