Customer satisfaction is very important to me. If you have any questions or problems I will always do what I can to help - please contact me (send a message through eBay or at www.snazzdragon.com). If you are not satisfied with your purchase for any reason it can be returned within 14 days for a replacement or refund. Refund excludes shipping & handling costs, unless I messed up! If the problem is my fault I'll refund your full shipping costs. |