We at Paintball Wizard use usps Priotity mail and UPS as out shippers. The auction will state which carrier we are using for that item ( smaller items will ship USPS priority mail, larger items will ship UPS). We may change the shipper depending on your location. We will use whatever shipper will get your order to you the fastest. Both shipping methods provide tracking numbers the night your order ships out. The tracking number will be emailed to you. 

Canada orders are shipped USPS Air letter/parcel post depending on the size of the package. We will ship Canada order out within 1-2 business days of payment clearing. Orders shipping to canada usually take 3-10 business days from the date shipped. I have seen some orders take up to 3 weeks due to customs. Please note, customers are responsible for any duties/brokerage fees that may be charged.

Shipping Discounts

We do offer shipping discounts for multiple items. Order all the items you would like and do one of the following. NOTE: do not pay for the items individually, ebay will charge you the full shipping amounts and we may ship the items out seperate depending on the time the order is placed.

1. You may combine the items and Ebay will give you a total shipping apon checkout
   
   
2. Order all your items and we will send you a combined invoice within 24 hours (usually within a few hours). This invoice will have all your items and a reduced ship charge on it.


3. Contact us through email in advance and we will quote you the ship charge for ground delivery. You are able to edit the shipping at checkout when this is done.

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Payment

Payment Notification is requested within 3 days of purchase.  I accept Paypal or Money orders, I do not accept personal checks.

1. Paypal- Paypal is our preffered payment method. We will only ship to the address that is provided through your Paypal account, please do not request a different ship address, we will not change the address. If you would like a different ship address for any reason you will need to add it to your Paypal account before making payment.



2. Sending in payment- It must be a cashiers check or money order.  If a personal check is sent we will not accept it.  When you send in payment make sure you include the return address, Auction number, and Ebay user ID. Failure to include these items may delay your order.



3. Credit Cards-Payment by credit card over phone is allowed Monday-Friday.  We are open 10-4 mon- Friday est.  You may call 800-742-9987.  Please have your auction number and User ID ready.



4. Canada orders- Customer is responsible for any duties that may be charged by customs. 
   I will not mark as a gift, I will mark the total amount the product sold for. 

We at Paintball Wizard take the feedback system serious.  Feedback is the only way on ebay to ensure you that you are buying from a reputable seller.  Our feedback shows that we take ebay serious.  If you have a problem or a question please email us before leaving a neutral or negative feedback, we do whatever it takes to make you happy.  Our only negatives are from customers who did not contact us, and they were situations that would have been easily fixed. 

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New items - (item will be stated as new in auction) New Items may be returned within 14 days. These items must be new in the factory sealed packaging. Items are not able to be returned once and manufacturer seal is broken. All New items come with a manufacturers warranty. Any defective items must go through the manufacturer. All returns are subject to a 20% restocking fee.

Used Items- used items (item will be stated as used in the auction) are not returnable for any reason. All used products are tested for defects before listing and before shipping. If there is a problem please contact us. We will do what it takes to fix or get the item fixed.

Thanks for looking at our item, we hope you will shop with us soon.

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