Contact us:  To guarantee timely receipt of your email, please contact us only through ebay.   Sign up for email sale alerts!  Add The Indy Warehouse Wholesale Prices to your Favorites.

CA$H BACK!  As of 4-18-2008, buyers will receive a % CA$H BACK on the first order from the Indy Warehouse.  This includes the price of shipping/handling!  All future purchases will receive a HIGHER % CA$H BACK!  This feature is automatic and may be combined with other offers or coupons, not to exceed the total amount of the highest offer.  We appreciate our repeat customers!

Payment information:   The Indy Warehouse accepts Paypal, all credit cards, and money orders.  Please note that US Post Office money orders clear immediately but all other money orders take about one week to clear (some DO bounce).  Send money orders/checks to:  The Indy Warehouse, PO BOX 681, Greenwood, IN  46142.   Please add the item number and your ebay ID for faster processing!

Shipping information:  Our combined shipping deals are fantastic!!  If you would like a combined ship quote prior to bidding, please contact us at ebay@theindywarehouse.com.  Orders of 5 items or more should request a custom ship quote for best pricing.  Please do not pay for items until you are finished shopping so we can combine the invoice for you.  Otherwise we might ship an item before you have a chance to purchase your additional items.  DOMESTIC:  Look for your delivery confirmation under your WON item, or contact us for the number.  INTERNATIONAL:  The Indy Warehouse ships worldwide, usually within 2 days of receiving cleared payment!  The customs label number is not sent automatically but we will send it to you upon request.  If purchasing heavier items like socks, the first pound is the most expensive.  Consider purchasing 2-3 dozens and see how cheap the combined shipping is! 

GOD BLESS OUR TROOPS!   APO/AE and all ARMED FORCES BASES receive a 10% discount on shipping!  Please contact us so we can revise your invoice prior to payment.  If you don't request and invoice but you overpay, you'll need to contact us so we can do so. 

Delivery confirmation:  We are not responsible for packages once they are dropped off at the post office, but all domestic packages do come with free delivery confirmation.  Paypal should send buyers an automatic email with the delivery confirmation number when the item is mailed, and the number should also show up under the buyer's WON item.  Please note that this feature is not tracking and the information may not update on the website until it reads "delivered."   Insurance is optional on all domestic purchases.

Refund Policy:  Items may be returned if the seller is contacted within 10 days of auction end and new, unused items are postmarked to seller within 20 days of auction end.  Buyer pays all shipping costs unless The Indy Warehouse made an error.

Errors:  Errors are rare, but we are human.  We correct our mistakes, so please give us a chance to satisfy your concerns prior to leaving feedback for us.  We just might surprise you with our wonderful customer service and 100% satisfation guarantee!