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Payments & Checkout
Payment is expected to be received within 7 days of auctions close. However, if you are bidding on multiple items, please submit your payment after your last item's auction has ended.
Paypal is our preferrable payment method. We also accept major
credit cards. (U.S. funds only).
For technical reasons, after all of your winnings, please use the secured checkout link below to pay all of your items. It will guide you through the steps to select your payment method and shipping preferences.
If you are the winner, click the button above to check out right now!
Alternatively, if you expereince any problem with the above Clickout link, please try this link to checkout all of your items. http://www.marketworks.com/pay.asp Besure to enter your item number and email address correctly.
Return/Exchange Policy
All of our offers are backed by 100% satisfaction guarantee. If for any reason you are not satisfied, you can return the item to us in its original condition for a refund or an exchange.
We provide a 30 days return policy, calculated from the date we shipped the item to you. Before mailing us back the item, please contact us so that we can provide you the detailed return & exchange instruction.
Please note that shipping fees, taxes, and insurance are non-refundable. We will not be responsible for returned packages if lost by your mailing service. We recommend you to use a carrier service that provides a delivery confirmation number or tracking number.
Contact Us / Response Time
If you have any questions, please feel free to contact us at service@remicollections.com. We always reply our emails within 48 hours. After you emailed us, you will quickly receive an auto-generated response email confirming the receipt of your inquiry. If you do not hear from us after 48 hours, please first check your email fiter and junk mail box. Many times, this is the reason that prevents our reply from reaching you. You may also need to email us via ebay contact member page because we may also have filtered your incoming emails.
Feedback & Marketing Material
We will provide positive feedback once payment is received. To foster a healthy ebay community, we hope you will do the same for us. Occasionally, we will email you about our special offers, new arrivals, or interesting industry news. These marketing materials may be sent from our official webstore at Remist. If you would like to be removed from the list, you will have the option to do so at the time you received such material. |
Shipping Details / Combine Shipping
We offer "Flat Rate Shipping Everyday" to all USA addresses and most international locations. When you purchase multiple items from us, your total shipping & handling fee will only be the rate of your first item, whichever items shipping & handling cost is higher.
To ensure your order being processed correctly with the flat rate shipping offer, please remember to use the checkout link button on the left side. Items that are checkout separately cannot be combined so please be sure you wait until all of your auctions ended before proceeding to checkout.
Normally, we will ship your order within 2 business days after receipt of your payment.
Domestic Mail (USA Only)
| Shipping Option |
EST Delivery Time |
Flat Rate Fee |
| USPS First Class Mail with delivery confirmation number |
5 to 12 days |
$3.95 |
|
USPS Priority Mail with delivery confirmation number |
3 to 8 days |
$7.95 |
| USPS Express Mail with tracking number |
2 to 4 days |
$25.00 |
International Mail (Most Locations - outside USA)
| Shipping Option |
EST Delivery Time |
Flat Rate Fee |
| USPS Regular International Airmail |
Range from 7 to 25 days |
$5.95 |
| USPS Global Priority Mail |
Range from 5 to 12 days |
$13.95 |
| USPS Express International Mail |
Range 3 to 6 days |
$30.00 |
| APO/FPO Package will be shipped via USPS First Class Mail (Note: This option is only available to USA Milltary addresses deployed oversea.) |
Range from 13 to 30 daus |
$3.95 |
Free Gift Boxing
We provide free gift boxing with your purchase, limited to items that fit into our standard gift package box. For multiple item buyers, please type in a note inside the "Special Instruction Box" during checkout if you want gift package for each individual item. Otherwise, multiple items may be packaged inside the same gift box. Since this is a free upgrade, we encourage our customers to only request individual gift package when it is necessary. Thank you for your understanding in advance.
Copyrights
Information presented on our ads that includes but not limited to text and images are copyrights of Remi Collections LLC. Unauthorized use of these information is illegal. We reserve our rights to pursue legal actions when necessary. |
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