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Checkout:
After winning an auction or completing a "Buy-It-Now" purchase, you have two check-out options:
Check out now: For single item purchases, click on the Check-Out Now button to immediately proceed with the checkout and payment process. You will be able to complete your payment and finalize your purchase without waiting for the winning bidder email confirmation. If you are buying multiple items from our store, please do not use this option. We will invoice you and charge only a single shipping and handling charge for the largest item purchased. All other items ship free.
Check out later: If you do not choose Check-Out Now, you will be notified via e-mail that you are the winning bidder. There is no need to contact us to arrange payment. We will automatically send you an e-mail within 1 business day of auction close. Our message will contain all the important information regarding payment, shipping and taxes.
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Payment:
All payments must be made in US dollars. We accept Paypal, Visa, MasterCard, Money orders, Cashier's Checks & Personal Checks.
Sales Tax
7.75% sales tax is automatically calculated for California Residents and shown in the check out process. For local pick up information, please refer to out FAQ section below.
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Shipping:
-Orders are shipped upon receipt of payment, except for personal checks which must clear before shipment. Most orders will be shipped within 24 hours (1 Business Day). Please note that Saturday, Sunday and US Holidays are not considered business days.
-You may combine shipping if you are bidding on more than one auction. See our FAQ below.
-Within the lower 48 United States, your order will be shipped by USPS Priority Mail.
-The shipping and handling charge for orders within the lower 48 states will be listed in the auction and in the checkout process.
-Express shipping is available for most orders. Please call CyclArt for rates at 760-727-6948.
APO/FPO or PO Box orders are shipped USPS Priority Mail.
-For locations outside the US, shipping must be calculated by CyclArt. E-mail us at shop@cyclart.com or call us at 760-727-6948 for a quote before you check out.
-International GST and Duty charges are the customer's responsibility. Please check with your country's customs authority for current charges. Items will not be marked as gifts.
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Customer Service
Reach us by e-mailing shop@cyclart.com or call us at: 760-727-6948 to talk to a live CyclArtist. |
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Return Policy
-We guarantee you will be satisfied with your purchase. If not, contact us for return authorization within 10 days of purchase. Item price will be refunded when product is returned in same condition. Buyer is responsible for return packaging & proof of delivery.
-It is our pledge that you will receive the exact item that you bid on. In the rare instance that there is an error in the listing text, a shipping error, or if the item you received is materially different from the auction description or is defective, it may be returned for a refund in the amount of the purchase price (not including shipping). |
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Return Process
-Please contact our Customer Service department immediately for a return authorization number. No returns are accepted without a valid RA number.
-Returns must be requested within ten days, then returns received by us within 14 days of RA.
-Item(s) must be in same condition.
-Insurance is highly recommended as we will not be responsible for lost or damaged returns.
-After an item has been returned, inspected by us, and is found to be in the same condition as originally shipped, a refund will be issued within ten (10) days. |
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About shipping:
Can I pick up my order? Absolutely. Orders may be picked up at CyclArt Monday - Friday between 10am and 6pm. You may pay with money order, cashiers check, MasterCard, Visa or cash when you arrive at our facility. Remember, 7.75% sales tax will be applied.
When will my order be shipped? Orders are shipped upon receipt of payment, except personal checks which will be held for clearance. Most orders will be shipped within 1 business day. Please note: Saturday, Sunday and US Holidays are not considered days in transit, so please plan accordingly.
How will my order be shipped? Within the United States, your order will be shipped by USPS Priority mail. International shipments are generally shipped by USPS Global Priority mail.
Can I track my order? You can view the status of your order's shipment and delivery. Use the USPS reference number to check the status of your shipment 24 hours a day at www.usps.com.
What if my order is damaged in shipping? Please contact us immediately. Most carriers require original packing and immediate notification. Any delay in notifying us will affect your claim. You can find our information on the label on your package or e-mail us at shop@cyclart.com
Why is your Shipping and Handling cost more than postage charges? Our shipping and handling charge is intended to cover all our costs related to shipping, quality packaging, insurance and billing. Insurance is always included. The flat rate is based on our approximate costs for each item and considers size, weight and packaging required. By pre-estimating these things, you can proceed with immediate checkout and we can ship quicker. We charge only one shipping charge (for the largest item) no matter how many items as you buy at one time, so you save on multiple orders.
International Shipping:
Do you sell to International Customers? Yes, we sell globally. All international orders must be paid via Paypal and cleared before shipping. Please email us for shipping charges prior to bidding or buying. Please remember that International packages can sometimes take 2-4 weeks to arrive depending on carrier.
Do you ship to APO/FPO addresses? Yes, APO/FPO orders will be shipped via USPS Priority mail. |
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About Returns:
What if I decide I don't want the item I've received? If you are not satisfied with your purchase contact us for a no-hassle return authorization within 10 days of purchase. Item price will be refunded when returned in same condition. Buyer is responsible for return packaging & proof of delivery.
What if the item I receive is defective, or different from what was described in the auction? Not to worry. In the rare instance that there is a typographical error in the auction, a shipping error, or the item you received is materially different from the auction description or defective, it may be returned for a refund in the amount of the purchase price.
NOTICE:
Buyers must accept full responsibility for use of any item. All parts, both new and used, must be inspected carefully before use, and riders must exercise judgment as to each part's safety. All bicycles should be inspected for safety on a regular basis, preferably before each ride. Some parts may be suitable for display only. |
Check out our other listings or come by our store in Vista, California. CyclArt offers restoration services and custom paint as well as vintage bike parts. Founded 30 years ago by Jim and Susan Cunningham, they are still here to serve you. CyclArt can handle all aspects of the restoration process. We can duplicate graphics, do pin striping, lug lining, polishing, and head badge restoration. Our chrome platers are accustomed to the special care that bicycle parts require. CyclArt's parts inventory is mainly 1930 to 1984, but we have some older and newer goods as well to help complete your project. We also stock a number of project bikes available in "as is" condition, which you can use as the basis for a restoration or custom bike. Your imagination is the limit! CyclArt is here to serve you.
760-599-1015
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