All items are packaged with great care to prevent breakage. Insurance is optional at $1.25. If you DO purchase insurance, we accept returns on damaged items only and require that the item be sent back to us for verification of the damage at which point we would send you a replacement. If you receive an item that is damaged or broken and DO NOT pruchase insurance, we cannot accept returns on that item. Feel free to contact us with any questions regarding our return or insurance policies. |