DIMOSOL provides a 30-day Repair/Replacement warranty on all products (Unless stated otherwise). In addition, many of our products come with a factory warranty, so we encourage you to first visit the manufacturer's website for any warranty questions you may have. As with any refurbished product, the cosmetic condition of this laptop is not covered by the warranty. This laptop works great, and is guaranteed not to be DOA, This laptop is Refurbished/Used which means that it might show normal use (i.e. scratches on the outside case or lid).
DIMOSOL is proud to announce our partnership with Ebay and Square Trade to provide you the opportunity to extend our standard warranty to ONE YEAR. Please click HERE to find out more about this great offer.
The battery that is included with laptop is used , and might NOT hold a charge. Since batteries are considered consumable items that will deplete through time, their individual charge times are not guaranteed.
This unit has been factory refurbished by authorized technicians. All of our equipment placed for sale fully meets all of the manufacturer's performance specifications.
Our 30 Day warranty covers any HARDWARE related issues.
Software issues and issues related to software are not included or covered under the terms of our warranty.
DIMOSOL gladly accepts VISA, Mastercard, Discover, and American Express credit cards via Paypal. We will send you an Invoice and instructions for checkout within 3 hours of the auction close. If not received within 1 day of auction close, please contact ebay@dimosol.com. We do not accept personal checks.
PLEASE NOTE: WE WILL ONLY SHIP TO A PAYPAL CONFIRMED SHIPPING ADDRESS OR THE CREDIT CARD HOLDER'S BILLING ADDRESS. THIS IS FOR YOUR CREDIT CARD PROTECTION.
Payment expected within 3 days of auction close (if paying via Paypal) or 7 days (if paying with a money order). Unpaid auction wins will be forfeited and you will receive NEGATIVE FEEDBACK.
WE SHIP TO PAYPAL CONFIRMED ADDRESSESS ONLY.
DIMOSOL ships items to the 50 USA states via Federal Express Ground. We can also ship 3 Day, 2 day and Next Day for an additional cost. Please contact us for details. We ship to Canada via USPS (US Postal Service).
We DO NOT ship COD. We DO NOT ship to PO boxes. WE SHIP TO PAYPAL CONFIRMED ADDRESSESS ONLY. If you have moved since you created your Paypal account and it still reflects your old address, you will need to change your Paypal confirmed address to reflect your new address. If we ship to your old address you will be charged whatever Fed EX charges us to reroute your shipment.
- We charge the following (includes Freight, SPECIAL FED-EX APPROVED LAPTOP BOX, Direct Signature Charge, FED EX home delivery charge and handling):
- 48 Continuous US States: $35 (laptops) $15 (Parts)
- Hawaii and Alaska: $55 (laptops) $25 (Parts)
- Canada: $55 (laptops) $25 (Parts)
- Additional shipping charges for US territories might apply.
- Federal Express Overnight to the continuous 48 US States: $70
PLEASE NOTE: WE WILL ONLY SHIP TO A PAYPAL CONFIRMED SHIPPING ADDRESS OR THE CREDIT CARD HOLDER'S BILLING ADDRESS. THIS IS FOR YOUR CREDIT CARD PROTECTION.
Our shipping and handling charges for items sold on our auctions are combined to ensure the lowest possible fee to the buyer. Most of the cost you are noticing actually comes from the expense of high quality packing, advanced audit testing, and rigorous quality control. Charges also include DIRECT SIGNATURE and FED EX HOME DELIVERY charges.
HOW QUICKLY DO WE SHIP OUT ORDERS? We try VERY HARD to ship your purchase within one to three business days after you made payment (BUSINESS DAY DOES NOT INCLUDE SATURDAY OR SUNDAY). If you pay PayPal with a eCheck, if you send us a money order, if we are shipping your order to Canada or anyplace other than the continuous 48 states it MIGHT take us a little longer to get your order out. HOW LONG DOES IT TAKE FOR YOUR ORDER TO ARRIVE? Standard shipping via Federal Express Ground delivery typically takes between 7 to 10 days to arrive. Federal Express will send you an e-mail with the tracking number so you can check the progress of your delivery at the carrier's web site. Please note that we assign tracking numbers before our carrier actually picks up your shipment; tracking links may take up to 24 hours to be activated within the carrier's system.
LOSS OR DAMAGE DUE TO SHIPPING: DIMOSOL is NOT RESPONSIBLE for items lost or damaged due to, or as a result of shipping. We will do everything we possibly can to help you with your claim.
All sales are final. Winning bidder assumes all risk of liability with respect to the purchase of the product, buyer responsible for shipping charges. Given the costs associated to auctions, we do not allow returns. We will repair or replace your item within the warranty period. In the rare event we do approve a refund you might be accessed a 30% restocking fee.
ORDER PROCESSING: We process orders Monday Through Friday. Orders placed after 12:00 est (NOON) will NOT be processed until the next business day.
Please read the Description carefully. It will tell you the source of the item, whether or not it has been tested and any additional notes. Our guarantee is based on the description listed above. Item delivered will be as described above. We will list what is included in the package. If it is not listed in the description, please do not assume it will be included in the package. We guarantee our items will not be DOA.
YOUR WARRANTY: Please see section above for conditions of your warranty. PLEASE NOTE: if you leave us negative feedback before you give us the opportunity to fix your problem your warranty will be void.
If you have any questions, just e-mail us. Our office hours are M-F 9:00am - 5:00 pm. We will do our best to respond within 24 business hours.
Digital Mobile Solutions (DIMOSOL) has been selling refurbished laptops for almost 10 years. Even though we are relatively new to the eBay marketplace we are experienced veterans in the sales and service of laptops computers and mobile accessories. We are certified resellers of many Name Brand Computers please see our About Us Page for more deatils. By bidding on our product, we would like to thank you for having the confidence in us to give you the best quality laptops and industry awarded customer service we known you'll be completely satisfied with.
We have 5 offices around the world, and in our wholesale division, are currently exporting to over 40 different countries.
DIMOSOL provides a 30-day Repair/Replacement warranty on all products (Unless stated otherwise). In addition, many of our products come with a factory warranty, so we encourage you to first visit the manufacturer's website for any warranty questions you may have. As with any refurbished product, the cosmetic condition of this laptop is not covered by the warranty. This laptop works great, and is guaranteed not to be DOA, This laptop is Refurbished/Used which means that it might show normal use (i.e. scratches on the outside case or lid). This unit has been factory refurbished by authorized technicians. All of our equipment placed for sale fully meets all of the manufacturer's performance specifications.
Our 30 Day warranty covers any HARDWARE related issues. Software issues and issues related to software are not included or covered under the terms of our warranty. This includes, but is not limited to: configuring your WIFI network, configuring your internet, setting up your email
YOUR LAPTOP BATTERY: The batteries included with your laptop is used and might NOT hold a charge. Since batteries are considered consumable items that will deplete through time, their individual charge times are not guaranteed. Laptop batteries are designed to eventually go bad. Battery life is NOT covered under the terms of your warranty.
EXTENDED WARRANTY: DIMOSOL is proud to announce our partnership with Square Trade. to provide you the opportunity to extend our standard warranty to THREE YEAR. Please see link below to find out more about this great offer.
BEFORE YOU CONTACT US: PLEASE, PLEASE read thru the auction details for the answer to your question. FOR EXAMPLE, we are CONSTANTLY getting emails regarding what size hard drive comes with the laptop or what operating system is loaded when it is listed at least 3 times throughout the description.
EMAIL SUPPORT
If you are in need of customer support. Please email us at: info@dimosol.com. Our office hours are Monday - Friday 10:00 AM to 6:00PM Eastern Standard Time. We will do our best to give prompt response. PLEASE BE PATIENT Due to the overwhelming number emails we receive, we try VERY hard to answer with 24 hours. However, if you email us on the weekend, it might take us until monday to get back with you (the same goes for holidays and vacations). IN OTHER WORDS, if you email us 20 times on Saturday afternoon and we don't get back to you with 60 seconds after you leave your email we are NOT ignoring you. We, like you, have families too and would like to spend time with them, like you do. So PLEASE do not leave us negative feedback because we do not answer your email the instant you send it.
CALLING US
To keep our overhead to a minimum we do not employee a huge staff, and can NOT answer every call we receive (we are usually busy testing, packing and shipping our orders). We do, however, welcome your phone calls. If your phone call is important, and for some reason we can not answer you call: PLEASE LEAVE MESSAGE. We try VERY HARD to return calls promptly, but it may take up to 7 days. (except on the weekends, holidays or vacations).
Track up to 10 items on this computer in 
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OPERATING SYSTEM: Windows Xp Professional with COA.
This laptop is very fast having a full 1.9 Ghz of processing speed and plenty of power to run most any programs. With a Pentium 4 M processor you'll be on the cutting edge with the latest in Laptop Processing power.
