30 days after the buyer receives it | Ice Maven Jewelry offers a 30-day money back guarantee on all of our products. If you're not happy with your purchase for any reason, please e-mail us at help@icemaven.com. All returns are subject to the following conditions:
1. Products must be returned within 30 days from the date you received the order.
2. Products must be returned in new, resalable condition.
3. Original packaging must be included with the return.
4. Customer pays for any return shipping expenses.
5. Original shipping & handling charges paid will be deducted from the refund amount, unless we shipped the wrong product.
6. Refunds will be issued via the same method that original payment was made. |