| Cloud City Information and Policies:
Company Information: Cloud City Collectibles, Inc. * 3290 Green Pointe Parkway, Suite 100, Norcross, GA 30092 United States * Phone: (678) 291-9242 * Fax: (678) 291-9391
Questions: Please direct all questions to auctions@cloudcity.com or call us at (678) 291-9242 between 10 AM and 5 PM Eastern Standard Time Monday through Friday.
Payment Methods: We accept VISA, Mastercard, American Express, Discover, PayPal, Cashier's Checks, Money Orders, and Wire Transfers for immediate shipment upon receipt of payment. Personal checks are welcome, but take 10 days to clear prior to the item's shipment.
Return Policy: All items come with a standard two week money-back guarantee. However, this guarantee does not include shipping costs. All items must be returned in the same condition as they were shipped.
Shipping Methods: Domestic shipments are sent UPS insured except to P.O. Boxes or per customer request. All international shipments are through the U.S. Postal Service and are based on actual shipping costs (which may be estimated by weight prior to actual mailing), plus the actual cost of new packaging materials. The shipping costs quoted to International Customers do not include any duties or taxes which may be assessed by your country.
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