JETWAY AMD Platform NC62K ITX Series

Return Policy:

If you believe that the product you received is defective you must first obtain a Return Merchandise Authorization ("RMA") number before returning the product(s). To obtain an RMA please email us at rma@jetwaycomputer.com. Products shipped back to Jetway without a Return Merchandise Authorization ('RMA') number will be rejected and returned back at Customer's expense. Please read this return policy:

* Customers must inspect all goods upon receipt and notify Jetway within 7 calendar days if any products are missing or damaged.

* All return requests must happen within 14 days from the date of receiving the product(s). 

* If your return is tested and found to be in working order the items will be re-stocked. We will then notify you that your RMA has been changed to an in-house credit.

* All direct replacements are limited to product availability. If an exact replacement for a returned item is not available, a credit will be issued.

* Shipping charges are non refundable. If a return should take place on a FREE SHIPPING item(s), the actual original shipping/handling costs, a minimum of $5 are non refundable.

* Customer agrees to bear all shipping charges and all risk of loss for the return product during shipment. Jetway is NOT responsible for any packages lost or products damaged during transit by the shipping company. Damaged items are not eligible for warranty or money back guarantee.

* Use only reputable carriers capable of providing proof of delivery and insurance for the entire value of the shipment.
* All returned products will be 100% complete, in re-saleable condition, and will include the original packaging material, manuals, blank warranty cards, and other accessories provided by the manufacturer. If any component of the returned product is missing GearXS will reject the entire return or may choose to impose additional charges against the customer for replacement of the missing component.

* All static sensitive electronic parts should be wrapped in anti-static plastic bags and shock-resistant bubble-wrap. Some cushioning material should be present between the item and the walls of the box.

Products must be returned within 14 days from the issuing date of the RMA number. All RMA items returned to our warehouse after 14 days from the issuing date of the RMA will be refused and shipped back at customer's expense.

We only accept PayPal payment with confirmed address.

After we receive the confirmation of payment by PayPal, the goods will be sent out within 2 business days.

This is an online store of Jetway Computer. We sell and ship motherboard, LCD monitor, VGA card and computer accessory directly from our warehouse in Newark, California.

Our goals of this eBay store are: 

Create a sales channel with cost and efficiency.

Build up a strong belief and reliability for our customers.

Provide direct services to our end users.

For general purpose, you can simply ask us by clicking "Ask seller a question".

For technical support, please email to tech@jetwaycomputer.com

For RMA service, please email to rma@jetwaycomputer.com

If you have any inquiry of our products which aren't shown on our eBbay store, please email your inquiry to sales_jetway@jetwaycomputer.com.