JRR TOLKIEN ORIGIN OF THE RINGS New DVD LOTR LORD

• PAYPAL

  
  
  
  

CANADA SHIPPING RATES: $8.99 + $5.99 for each additional disc.

SHIPPING EXAMPLES:
1. Shipping for a single disc is $8.99.
2. If you buy 2 single DVD's the charge would be $8.99 for the first disc + $5.99 for an additional disc for a total of $14.98 and $5.99 for each additional disc.
3. Due to the varying weight and size of Multi-Disc Box sets they are priced individually and shipping discounts are not offered on box sets.

REST OF WORLD SHIPPING RATES: $11.99 + $6.99 for each additional disc.

SHIPPING EXAMPLES:
1. Shipping for a single disc is $11.99.
2. If you buy 2 single DVD's the charge would be $11.99 for the first disc + $6.99 for an additional disc for a total of $18.98 and $6.99 for each additional disc.
3. Due to the varying weight and size of Multi-Disc Box sets they are priced individually and shipping discounts are not offered on box sets.

BASIC SHIPPING INFO:

We ship worldwide.
We also ship to APO/FPO and other military addresses.
Shipping includes postage, handling, and our guarantee no need to pay exorbitant insurance fees.
Tracking is included on all shipments except international packages.

IMPORTANT NOTES TO KEEP IN MIND:
Shipping discounts apply to purchases made over a 7 day span.
We ship 5 days a week, except for weekends and holidays.
Packages usually ship 2 to 5 business days (excludes weekends and holidays) after receiving payment. Rare items and large orders may take a little longer.
**90% of all domestic orders arrive within 10 days. 99% arrive within 21 days. International orders can take a bit longer.

 SHIPPING QUESTIONS:

How do I get the shipping discount?
Wait until all your items appear inside the checkout link (which is inside the email sent to you after you commit to buy) before completing the checkout. It can take up to 15 minutes for all your items to appear together.

Can I pick my item up personally?
Unfortunately, we can't accommodate local pickups.

How long before my order ships?
Orders usually ship within 24 hours. Please understand that it is impossible to keep all 100,000+ items (and multiple copies of those items) in stock at all times. Sometimes an order gets caught while re-supplying. Once an order is in the hands of the USPS, it can take another 2-14 days.

Why hasn't my item been shipped yet?
Please be patient. It is somewhere in our delivery path. Sometimes our emails get screened out. The bottom line is that 90% of all orders arrive within 10 days and 99% arrive within 3 weeks.

Will I be able to track my shipment?
Yes, tracking is included with all shipments, except international orders.

What types of payments do you accept?
We accept Paypal.

How do you handle refunds and credits?
For situations in which a credit is in order, we will refund your Paypal account or credit card, minus shipping charges. If you paid via check or money order we can only issue a store credit.

Can I return my product?
Yes, if your product is defective, we will send a replacement as long as it is sent back within 10 days of purchase.

What if my order is not complete when it arrives?
Check the packing slip to make sure the items weren't sent in multiple shipments. If they weren't, contact us and we we'll take care of it.

What if one of my items is on moratorium (out of print)?
This affects 2% of all DVD orders. Studios take movies in and out of circulation all the time, without notice, to generate future demand. We have no control over this and it affects all media sellers. Therefore, we will refund the item(s) and the shipping charges and send the rest of your shipment.