REFUNDS are offered only for defective items. Refund request must be made within 7 days of date of delivery. You may either request an identical replacement item or a full refund of the item's purchase price. Please note that we cannot refund any shipping costs, because they are a service rendered by the shipping carrier. For EXCHANGES, contact us within 24 hours after the delivery has been made. Buyers are responsible for all shipping charges involved in exchanging items. |