FLATSIGNED.COM obtains the best quality and authentic signatures by working with Autograph Hounds from all major U.S. cities (such as New York, Los Angeles, Chicago, Miami and Dallas). When you phone us, you talk to a real person at our store - not a cell phone or answering service. Our address is a real physical address, not a Post Office Box or a mail drop box such as Mail Boxes Etc. We are registered members of the BBB Reliability Program, the Universal Autograph Collector's Club, the International Society of Appraisers, and The Manuscript Society.

WE PROMISE to show ALL signatures of signed items. We stand behind the authenticity of our signatures. Your package will be delivered promptly via USPS Priority (or overnight if you prefer), and Delivery Tracking is available for EVERY item shipped within United States. We ship WORLDWIDE, and promise super fast e-mail response. You may contact us at (615) 292-3528 for fast and friendly service.

ALL BOOKS come to you in acid-free, protective, and removable Mylar dust jacket covers to protect the quality of your investment. FlatSigned will also provide a COA upon request at time of payment. Know that a COA is only worth the company backing the guarantee. A COA from someone who will not back up what they say is worth little or nothing. This is a decade-old, family owned and operated business with ten million dollars in assets and we will be here forever to back our guarantee. We give collectors peace of mind, one book or piece of Americana at a time. Autographs are easy to fake if someone wants to take advantage of you and has little to loose. We have a reputation and millions of dollars to loose. We sell only authentic autographs to protect ourselves and you.

PUBLISHING: FlatSigned also publishes collector's edition books in limited quantities. By working closely with writers, politicians, and celebrities, FlatSigned has published special SIGNED editions of notable books by a former United States President, an astronaut, and other American heroes.

PAYMENT INFORMATION: We accept Visa, Mastercard, American Express, Discover, Personal Checks, Money Orders & PayPal. PayPal customers must have a confirmed address on file with PayPal. At the conclusion of the auction winning bidders will be sent an email with payment instructions. Complete payment is due upon receipt of notification of a successful bid.

RETURN POLICY: 100% REFUND if returned within 7 days and in same condition if we make a substantive mistake in description. If you change your mind or someone didn't like the gift, for example, and you wish to return there is a twenty percent restocking fee but must still be returned within 7 days or there is no refund due. Autographs are guaranteed for life.

SHIPPING: We ship only in boxes via Priority USPS or UPS. Charges INCLUDE Priority mail shipping costs, Delivery Confirmation, wrapping, a secure box (not a flat envelope) and a small handling fee to ensure careful wrapping. BOOK CUSTOMERS: Shipping costs are $9.50 for the first book and $2.50 for each additional book in the same order. LARGE SIGNED/FRAMED CUSTOMERS: Shipping for all regular 8x10 pieces will be $14.50. Shipping for all pieces over and including 25" x 32" will be $35.00. INTERNATIONAL CUSTOMERS: Shipping to the UK and Europe is $30.00 via Global Air Priority. Shipping to Australia is $30.00, to Canada is $20.00 and Japan is $24.00 via Global Air Priority mail. Up to three books can be shipped at that rate!