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Terms and Conditions
Additional Instructions
Due to eBay's new policy, I can only accept Paypal. Payment is expected within 7 days at the end of auction/purchase. If you purchase multiple items, we do combine shipping. Please request an invoice or wait for us to send you one.
Return Policy
We will exchange defective items within 30 days of purchase. Beyond 30 days, please consult product's customer service. Customer is responsible for return shipping. All accessories, packing materials, and original box must be returned along with the item. We will also refund your money in full if your purchase is not as described within 7 days.
Stock Volatility
Due to the number of products we carry, and the task of keeping them updated; sometimes our supplier will be out of stock of the item you ordered before we are aware of it. If this happens we can either give you an ETA on the item, and ship it when it is restocked, suggest another model that may suit your needs, or we can promptly refund your money... the choice is yours.
Shipping
Domestic - We typically ship UPS Ground within the United States except in instances where USPS will provide a better shipping rate such as to APO/FPO addresses, Hawaii, Alaska and Puerto Rico. If your are from one these places, please email us for a USPS shipping quote.
Canada - We typically use UPS Standard to Canada. To avoid the Customs Brokerage Fee (CBF) that UPS charges all incoming shipments, it is recommended you notify UPS in Canada that you'll personally obtain a release from customs. You may find more details on how to do this by Goggling "UPS Customs Brokerage Fee" or going here.
International - Outside the U.S., (excluding Canada), we use USPS Priority Mail International. Due to company policy, most of our suppliers will not ship directly from their warehouse to abroad. Others that do ship abroad will only ship UPS International which is very pricey. In order to provide you with the best overall price, we must have your order shipped to our address, and then we will forward your order via USPS Priority Int'l Mail. Normally it takes 3 to 10 your item to arrive at our location, and then once we ship to your address abroad, I will email you your USPS tracking number. Typical USPS Priority Mail International shipments take 10 to 14 days to arrive abroad.
Buyer is responsible for any import taxes. Please do not ask us to mark a lower value on the customs forms as your package will be insured. UPS / USPS does not allow for anyone to insure a package for more than the customs forms indicate.
Other shipping options are available on request. All product is shipped insured. If your insured item was damaged or lost during shipping, please contact us and the appropriate carrier to make a claim. |