Kenwood DDX-514 2-DIN DVD/MP3/CD DDX514 + FREE REMOTE

IMPORTANT INFORMATION  PLEASE READ
(we know it's a lot, but it is necesssary)

• We CANNOT ship to APO/FPO addresses.
• We DO NOT ship via 3rd Party Billing (Your UPS or FedEx account).
• Most shipments REQUIRE signature for delivery!

In order to bring you the best possible prices, we ship via UPS only.  UPS does not deliver to P.O. Boxes,  NO SHIPMENTS TO PO BOXES please.  USPS is more costly than UPS, so if you insist that we ship to your PO Box, we will do so at additional charge, usually $5.00 to $10.00.  We will not ship until funds have been collected. Additional shipping charges apply for shipments to HI, AK or PR PLEASE ENTER YOUR ZIP CODE BELOW FOR SHIPPING PRICE TO THOSE STATES.

NOTE: NOT ALL ITEMS CAN BE SHIPPED INTERNATIONAL.  If your country appears on the drop-down list on the eBay Shipping and Payments tab, then we can ship, otherwise, we cannot ship to your country.

Canadian shipments are subject to duties/taxes, we are not responsible or liable for those charges.  Please do not ask to mark package as a gift, we are shipping as a business and the item may get confiscated in customs.  USPS tracking is NOT VERY GOOD at pinpointing where exactly a package is, it will only show the item has departed and the item delivery, we cannot contact the post office with requests for additional tracking since it helps not one bit.  You can try contacting them yourself at 800-222-1811 or www.usps.com

ALL INTERNATIONAL shipments are subject to Duties and/or VAT in their respective countries, we are not responsible or liable for those charges.  Please do not ask to mark package as a gift, we are shipping as a business and the item may get confiscated in customs.  We do not know what rates each country charge, please consult your local customs department. USPS tracking is NOT VERY GOOD at pinpointing where exactly a package is, it will only show the item has departed and the item delivery, we cannot contact the post office with requests for additional tracking since it helps not one bit.  You can try contacting them yourself at 800-222-1811 or www.usps.com

	PLEASE TRACK YOUR PACKAGES HERE BEFORE CONTACTING US REGARDING YOUR SHIPMENT. ALL YOU NEED IS YOUR eBay USER NAME!  WE SHIP EVERY BUSINESS DAY, AND WILL GET YOUR ORDER OUT THE SAME OR THE NEXT BUSINESS DAY.  Many email systems are now bouncing messages, please contact us at 619-661-7257 for shipping information or before leaving negative feedback!
UPS Ground Delivery Times.  All times are estimates, it may take an extra day, but overall, UPS is very consistent.  We do not guarantee delivery times.

WE WILL NOT UNDER ANY CIRCUMSTANCE SHIP TO A DIFFERENT ADDRESS FROM THE PAYPAL CONFIRMED ADDRESS    -    PLEASE DO NOT ASK!

PLEASE DO NOT BUY THIS ITEM IF YOU CANNOT HAVE IT SHIPPED TO THE CONFIRMED ADDRESS OF RECORD.  WE IGNORE REQUESTS TO SHIP TO A DIFFERENT ADDRESS ON YOUR PAYPAL COMMENTS SECTION.

If there is an issue with the shipping address AFTER the auction is closed, you will be charged a 15% processing fee before your refund is issued AND negative feedback will be posted.  Closing the auction and then changing the address costs us money, eBay will not refund the closing fee without going thru a LONG process, and with our low profit margins, we cannot afford this type of charges.
Thank you for your understanding and cooperation.

We take our eBay business seriously, and want to inform all our customers of our procedures.  If you are the winner of an auction, we expect to receive a response and payment promptly.  We send out confirmation and payment instructions to every auction winner.

• Returns for un-opened merchandise are accepted within 1 week of receipt of goods, and only with original tags, not used, in original box with all documentation and COMPLETE with all wiring, manuals, and accessories, freight paid by buyer. Shipping charges will not be refunded.
• A 15% RESTOCKING FEE WILL BE DEDUCTED FROM THE REFUND AMOUNT FOR RETURNS.  This fee covers cost of packaging material, packing and administrative labor.  Merchandise must be in resalable condition.  We reserve the right to refuse a refund if merchandise appears to be incomplete or in other than perfect condition.
• IMPORTANT:  Listings with FREE SHIPPING means that the shipping charges are included on the purchase price.  If an item is purchased and then returned for refund, we will deduct our cost of shipping charges from the refund.

• Products carry a Salectronics (that's us) for the length  of time specified at the top of the listing.
• All warranty claims must be done through our RMA system (see below). 
• Warranty shipments are paid by buyer (from you to us) and we will pay the return freight (from us to you) of the replacement/repair. 
• All warranty items will be tested, repaired and shipped back within 10 days of receipt.
• We may choose to exchange your item at our discretion and ONLY if the item is within the warranty period.  We do this in case the item will take too long to repair or is unrepairable.
• Returns shipped without a Return Authorization number will be rejected at our warehouse.

ALL AUCTION AND BUY-IT-NOW WINNERS RECEIVE CONFIRMATION, SHIPMENT, AND INVOICE EMAIL NOTIFICATIONS. IF YOU DO NOT RECEIVE THEM, YOUR EMAIL SYSTEM MAY BE BLOCKING US.  PLEASE MAKE SURE YOU SET YOUR FILTERS TO ACCEPT EMAILS FROM INFO@SALECTRONICS.COM.  THANKS!