About Us
We have been in business since 1993 as an award winning security equipment dealer.
It is our commitment to provide our eBay customers the same level of superior product and service that our traditional customers have enjoyed for years.
If you find any part of your transaction to be unacceptable please let us know. We will either correct or refund your purchase according to the terms of the item warranty section listed below.
Condition
BRAND NEW IN BOX
Pictures on the box may not necessarily match contents. Contents will always match product specs and description contained this listing.
Item Warranty and Returns
14 days MONEY BACK GUARANTEE with return in original box.
Customer pays return shipping.
Tech Support
All of the information we have about this product is already posted on the product description page. Generally, product descriptions are taken directly from the manufacturer website. If you need further detail, you might want to look at the manufacturer website. Frequently you will be able to find additional details about an item's specifications.
Questions should be directed to us through eBay mail.
Shipping and Handling
All items will be shipped within 4 business days after cleared payment.
We ship via UPS, FedEx, DHL, or USPS. For shipping within the continental U.S. we usually ship via USPS or UPS Ground.
The shipping table below is intended as a general reference guide.
|
Shipping Method
|
Shipping Timeframe |
| Budget
| Usually arrives within 11 to 14 business days of shipment |
| Standard (Ground)
| Usually arrives within 4 to 7 business days of shipment |
| Expedited (Two Day)
| Usually arrives within 2 to 4 business days of shipment |
| Overnight (Next Day)
| Usually arrives within 1 to 3 business days of shipment (1 business day in transit with carrier) |
Items purchased with an offer of free shipping will be shipped via Budget method listed above. For faster delivery contact us for a custom quote. We charge only the true cost of shipping. There is no added markup on shipping costs.
We ship Monday through Friday (except holidays). We do not offer Saturday, Sunday, or holiday delivery at this time.
Carrier transit times may vary especially during peak periods or inclimate weather conditions. We are not responsible for carrier transit time.
We do not ship to P.O. Boxes or APO/FPO addresses at this time.
For shipments to Alaska, Hawaii, and Puerto Rico we ship second or third day air. Added freight charges of $29.95 apply.
We ship from several different warehouse locations, therefore we are not always able to select which carrier will deliver your product.
Method of Payment
We accept only PayPal at this time.
Feedback
As you are aware, positive feedback is very critical in the eBay community.
It is our policy to leave positive feedback for the buyer immediately upon cleared payment and shipment.
As a seller, we strive to earn positive feedback and 5 stars in all categories on every transaction. If there is an issue that prevents you from leaving positive feedback and 5 stars in all categories, please contact me before leaving any feedback.
We will make every effort to make you happy with your decision to purchase from us.