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Returns & Refunds

We want you to be 100% happy with your purchase. If you need to return the item you must contact us within 2 days of receiving it and return it to us within 7 days of contacting us. We will not refund or replace the item if you change your mind - so please choose carefully! If it is a manufacturing fault we will repair (if possible) or replace the item or issue you with a refund. Returned items must be in the original condition as received. Shipping and insurance costs are non refundable. Your refund will be processed when we receive your returned items.

Non-paying bidder policy

We don't want you to have your eBay account suspended or your credit rating affected because of forgetting to pay and will send a reminder to you after 5 days. However if we do not receive your payment within 7 days after the reminder is sent we will notify eBay. If after 7 days we receive no contact or if there is no attempt to resolve the matter, then we will be forced to leave negative feedback. All this can be avoided. We are very reasonable and if there are problems then something can be worked out by contacting us.

Feedback

We will leave positive feedback for all of our paying customers as a courtesy and appreciation of their business. Please leave us positive feedback in return.

Very important note:

If there are any matters that need attending it is vital that you contact us first before leaving feedback and we will attempt to resolve them with the utmost care and attention. Your satisfaction with your purchase is important to us.