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Justuffxpress tries to provide the best quality of support for our customers, and with the large variety of cellular phones we offer, there are some factors you should be aware of. A large part of our cellular inventory consists of GSM phones.
Some GSM (Global System for Mobile Communications) providers include Cingular, Tmobile, AT&T, etc… A GSM network differs from a CDMA (Code Division Multiple Access) network in several ways, the easiest to distinguish by being that a GSM phone requires a SIM card (which is not included). SIM cards can be obtained from your provider.
When purchasing a GSM phone you should take into consideration which bandwidth frequency is available in your area. Please contact your service provider for assistance.
The frequency coverage depends on the area and your service provider.
GSM cellular phones only run on 4 possible frequencies, 850/900/1800/1900.
Quad Band phones can run on all 4 frequencies, Tri Band phones will only work on 3 out of the 4 frequencies, and Dual Band phones will only work on 2 out of the 4 frequencies.
850/1900 are US frequencies, and 900/1800 are international frequencies.
The majority of our Tri Band phones are 900/1800/1900 which means they work internationally as well as on a US 1900 frequency (850 frequency will not work). Please check with your provider for details on the frequency in your area prior to placing your order.
Phones returned due to frequency issues are subject to approval and a 30% restocking fee.
All phones intended for use with carriers other than GSM networks are marked accordingly.
As the majority of phones we offer are international models, and are not assigned to one specific carrier, unless marked otherwise, the GSM phones can be used on any GSM network: Cingular, Tmobile, AT&T, etc… However for best service from your cellular phone, the above frequency regulations must be observed.
*Cell phones which are marked as unlocked (being international phones) are capable of working on the internet. They are enabled to browse the internet and will be able to access it. However, since the phones is not branded by your network and open for access with any GSM carrier, it's not pre-set for Internet or any messaging services. As we do not offer assistance in configuring your phone for Internet/messaging access, it is your responsibility to verify that you can actually set it up for use with the mentioned applications.
Justuffxpress also provides you with certain CDMA and IDEN phone models which work with the provider specified in the item description.
All phones intended for use with CDMA and IDEN networks are specifically marked.
PLEASE NOTE: All cellular phones are sold as is and do not include manufacturer warranties. Please refer to the return policy for further information.
Inspect the package with the driver when receiving, if in the rare case that package were damaged during transit; please have the driver make a damage note, then report to us within 5 days of arrival. Please keep damaged items in the original packing box, MUST take pictures as proof of damaged and email them to us. We will file damage claim with the carrier and send you new replacement or issue refund after they exam the damaged items and approve the claim. |