Customer Service
We’ll do our best to answer your questions, guide you on your purchase or resolve any issues you may have with items you’ve bought from us. Our customer service lines are open Monday-Friday from 9AM-5PM EST. Toll free 866-515-3441 or just e-Mail us at customercare@SunDogOutfitter.com
At SunDog Outfitter we want you to be happy with your purchase and with our customer service. Please ask questions before you purchase so we can assist you in making the right choice with your gear purchase.
SunDog Outfitter will accept returns on items within 7 days of purchase date. The item must be unused and the original invoice must be enclosed. The customer is responsible for return postage. If the item is returned as used or unsellable condition, we will return the item to you and a refund will not be issued.
If you received the item as a gift and want to exchange it, SunDog Outfitter will issue you a gift card in the amount of the original purchase that you can use on our web site or in our store.
Returns should be mailed to:
SunDog Outfitter PO Box 1113 Damascus, VA 24236
Customer Service is available by phone toll free at 866-515-3441 Monday through Friday, 9-5 Eastern Time. Please have your order number ready when calling.
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