Buy with confidence. All our products are guaranteed authentic and first quality. We consider it our responsibility to deliver the product to you in this same condition. Should an item be broken in the mail, we will replace it, if another is available and otherwise, refund your payment. We ask only that you cooperate in our filing of any insurance claim. If an item is not exactly as we describe it, we will gladly offer you a refund, credit or exchange at your option. Additionally, you may return an item for any reason but in this case, we ask that you pay the postage and notify with a week of receiving it.