Lenox 1993 3rd Annual Holiday Christmas Plate Fireplace

Value Added Service

• The pictures you view are of the exact item you will receive unless otherwise noted

• We answer emails personally and understand you have concerns and questions that may be outside of the scope of the auction copy

• Feedback is left by us when we receive your payment.  It's the very least we can do to thank you for putting your trust in us.  

• We know how to pack, using the proper materials to best protect your purchase.

• We ship immediately, typically the day following receipt of your payment, sometimes the same day if the transaction is completed in the morning

• We utilize both USPS and UPS, choosing the most economical based on distance and insurance considerations

• Your purchase is from a seasoned seller who  teaches how to buy and sell on eBay at a local community college.  There is a vested interest in being honest and ethical.

  Returns/Customer Service  Unless stated as new, these pieces have been around for many years, some as many as 100 and are sold "AS IS".  They have been displayed, used, washed, packed, etc  The pictures and descriptions are as detailed as possible, and all reasonable care has been taken to describe as accurately as possible along with any damage or issues noted.  However,  vintage and antiques are previously owned  If anything less than perfect, out of the box, isn't acceptable to you, these style pieces may not meet your standards.  As such, we can only accept returns if the item was truly misrepresented in the eBay listing. Any return must be pre-authorized within 10 days of the ship date and follow simple return instructions. Returns are at Buyers Expense.

  Payment forms accepted:  Payment is preferred by PayPal, US Funds only. Payment not received within 7 days will be reported as a non-paying bidder.  PayPal payments are shipped to verified address only. 

  Shipping:  Buyer is responsible for shipping costs. Insurance fees are optional, but recommended. Shipping fee is either clearly stated or enter your zip code at the calculator at the bottom of the page.  Multiple purchases may have an unknown shipping rate due to fluctuations in weight but items will be combined to save money whenever possible.  If you intend on bidding on multiple items, please let us know so we don't start packing in advance.

In the case of damage in an insured shipment:  Retain all packing materials.  UPS - we submit the claim.  USPS - either party may submit the claim.  

-  All sales are US only at this time.