PLEASE READ THE FOLLOWING
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All phones have been tested by factory trained and certified technicians (Motorola, Samsung, LG, Audiovox, Ericsson, etc)
- All phones have been disinfected to make sure that it is free from germs and bacteria.
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We offer a 7-day warranty with exchange on all tested items. If you wish to extend to 30-days warranty you can add insurance for $3.00.
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There is no warranty on AS IS items that are sold for parts and repair or return.
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New items come with a one-year manufacturer's warranty. Please contact the manufacturer with any problems you might have. If the manufacturer cannot help you with your problem, please read the details from the RMA form that comes with the item sent.
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All ESN and IMEI (Electronic Serial Numbers) have been verified with the carrier to be clear for activation. We do not provide individual ESN numbers for security purposes.
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Please verify with your service provider if this particular model of the phone will work with your carrier before bidding. We are not responsible for any activation problems that are results of the buyer bidding on the wrong the item.
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We offer Exchanges or Repair. Refunds are only given when there is no stock available or due to functionality issues.
- You may receive a refund of the cost of the phone.
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Shipping and Handling will not be refunded.
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No refunds due to Activation Issues.
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No APO Addresses. No 3rd party shipping.
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Buyer is RESPONSIBLE for the shipping whether the item is for Repair / Replacement or Refund
FEEDBACK POLICY
We are 100% here for our buyers. There is never a reason to complain, when full support is at your finger tips. We want to know if you are unhappy. Please see the RMA form that comes with the item or contact us either through email:
Our feedback is everything! We know it reflects how happy our customers are. Although we know 100% positive isn't possible, we maintain it as our goal, and we will do anything to keep you, happy and satisfied.
If you have any problems, please contact us! We feel there is no reason to leave a negative feedback - any problem can be remedied. Negatives are permanent, problems are easily fixed no one benefits with a negative and unhappy transaction. We leave positive feedback immediately upon receiving positive feedback.
"We hope for nothing but the best in serving our clients."
If in any case you do not want to resolve the matter at hand in the proper manner and you leave us with a negative feedback without trying to contact us first , we will not have any choice but to automatically VOID your warranty and you will also receive a negative feedback from us
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