Payment must be received and cleared before items are shipped.
We accept the following methods of payment:
- Paypal*
- Money Orders
- Personal Check
- Sales tax applies to all Texas residents
*MasterCard/VISA, American Express, and Discover may be processed through PayPal.
- We currently ship to the U.S. only
- Packing slips are included with shipment
- Shipping and handling charges are stated in all listings
- Standard flat rate shipping is offered on our listings
- Insurance may be purchased for an additional fee
- Combined shipping is available whenever possible
Items ship from multiple locations, including Red River Adobe's warehouse. All items are ordered and shipped by Red River Adobe or the manufacturer/distributor as soon as possible. Items usually ship within 2-5 business days, but on a rare occasion may take 1-4 weeks depending upon item availability, weekends, holidays or peak holiday seasons. If shipment time is a concern for you, please email us at sales@redriveradobe.com prior to placing your order.
Full refunds / replacements are only issued if the merchandise is damaged or incorrect. If so, please observe the following:
- Notify Red River Adobe of desired return within 48 hours of receipt of your order.
- Once you has received a Returned Goods Authorization, the item must be returned within 7 days.
NOTE: Incorrect items should be returned in the original packaging material in satisfactory condition to receive refund.
- A refund or replacement will be given once the returned item has been received.
- A twenty-five (25) percent restocking fee will be deducted from the refund price of the item if the return is for anything other than damage or incorrect shipment.
- Refused shipments will be returned to inventory and the cost of outgoing and incoming shipping charges will be deducted from the cost of the item before the refund is given. Refused shipments may affect customer's future purchases.
- All sales are considered final 15 days after delivery to the customer.
- Marked down merchandise is non-refundable.
- Pricing and product availability are subject to change without prior notice.

We want to bring great products to great buyers. If you want to bid or purchase this item and want to see what else is available, visit our store - you just might be surprised at what you see. We have broad variety of items and are adding more all the time, so add us to your favorites and check back often.
Please feel free to contact us if you have any questions. We recommend that you contact us with any questions you have about a product or shipping before you bid or purchase an item. We want to make your buying experience as smooth as possible, and we will be happy to assist you. You may email us at sales@redriveradobe.com.