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Questions & Answers:
Q: How long is this hosting price good for?
A: As long as you maintain your account with us.
Q: Why should I choose you service over another?
A: We have been in the hosting business since 2001.
We provide our clients with the best support through our ticketing system.
We provide New cluster node systems: The new systems have the following hardware specs: 4x Quad Core Xeon E7320 CPUs (16 CPUs @ 2.13Ghz each)
16GB of Registered DDR2 800 RAM and
over 4TB of very fast SATA II Raid hard drive space. Each system will have a total of 16 virtual server nodes each with a backup node that can be switched to on the fly if there are ever any problems.
This new configuration will almost completely avoid any downtime. There are very
very few hosting providers that have this kind of Cluster
Technology. It is a much more expensive configuration
for us but we have set this up on recommendation from our datacenter engineers and architects. As always our first priority is the service level we provide to our clients.
Q: Can I host/resell XXX adult sites?
A: Yes, You can host/resell to your clients. However the
models displayed must be of legal age, and it MUST be legal
content!!! NO EXCEPTIONS!
Q: Can I go to your web site and order the same plan?
A: No! This is an exclusive to Ebay customer only! However, you could order plan from our website with differnet pricing.
Q: Are there pre-installed cgi/php scripts?
A: Yes! We have many php and cgi scripts for you to use. These include shopping cart(s), formmails, guestbook's, automated feedback
forms, live help, chat scripts, forums, and many more.
Q: Do I get my own name servers?
A: For Reseller accounts - YES! and at no cost! You can have ns1.yourcompany.com and ns2.yourcompany.com.
Q: What if I face any problems
with my account, or I can't answer my client's questions?
A: We offer you 24/7/365 technical support via our ticketing system.
Q: How long have you been in business?
A: We have started doing hosting business since 2001.
Q: Will you move my current account(s) over to your server?
A: Yes, we can help you move up to 30 cPanel accounts over to our servers at NO CHARGE. Just simply submit ticket to our support department,
we will provide the instructions for you.
Q: How long does it take to respond to a support ticket?
A: Most tickets are responded to in less than 30 Minutes,
and completely resolved in less than 2 hours. However, there is exception with some complexity and urgency of problem.
Q: What kind of sites can I host?
A: You could host about any personal or business site. The following sites are excluded from this offer: irc sites,
hate, warez, illegal content, software trading, download libraries, chat room programs, or spam related products
are expressively forbidden and sites containing banned materials are subject to immediate termination without
refund.
Q: Do I have access to update my site 24 hours a day?
A: Absolutely. You could update your site any time.
Q: I have other questions.
A: We offer 24x7x365 support from our website @
http://www.super2host.com. Please
submit a ticket if you have any further questions regarding this offer.
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