Faulty NEW ITEMS may be returned within seven days of arrival. A replacement will be sent or insurance procedures followed to claim for losses. If returning a product for refund, all shipping and customs will be charged to the customer. A full refund on the value of the goods will be paid once the returned good/s arrive back to Japex Ltd. USED ITEMS are tested in our workshop before listing on ebay to ensure 100% operation. All USED ITEMS are final and as a general rule NO refunds allowed. |