Q. Questions?
A. Email: grammy@kompolt.com
Q. Is purchasing open internationally?
A. Unless otherwise stipulated in the above description, bidding is open internationally.
Q. Does Kompolt have the GRAMMY charities consent to run this listing?
A. Yes, a Letter of Consent signed by a representative of the GRAMMY charities is available upon request.
Q. I've purchased the item! What happens next?
A. A representative of Kompolt will contact the purchaser via email or phone to congratulate him or her as well as confirm the payment amount and payment instructions. Payment must be in U.S. funds and received within three (3) business days of the close of the auction.
Q. What are the accepted methods of payment?
A. We accept the following methods of payment: PayPal and bank wire transfer.
Q. Will a receipt be provided?
A. Yes, a receipt for the final bid amount paid will be provided by Kompolt.
Q. Is there sales tax?
A. Residents of the state of California will pay sales tax of 9.25% for any tangible items purchased.
Q. Is this purchase tax deductible?
A. Please contact your personal tax advisor for more information on this issue.
Q. What is the delivery process for tangible items?
A. The buyer will pay a flat shipping cost as stated in the listing. International buyers are responsible for the flat shipping cost stated in the listing plus any additional international shipping fees that apply including Customs, VAT (value added tax), duties, fees, tariffs, etc. which may be assessed and due upon delivery of item. The GRAMMY charities cannot pre-determine such fees and are not responsible for these additional costs.
Unless otherwise stated in the auction listing, all items are shipped via Federal Express. Winning bidders must provide a physical address, phone number, and signature for delivery. Sorry, we cannot deliver to P.O. boxes. Barring unanticipated circumstances and/or any special fulfillment conditions stated in the above description, the expected delivery time is 3-4 weeks after final payment is received and acknowledged.