.
PLEASE BE AN
INFORMED BIDDER AND READ OUR POLICIES BELOW:
INSURANCE—We insure all of our packages that are shipped UPS. Item is
insured for the amount paid on the auction.
RETURNS--Are
accepted if the item is not as described in the listing. If you feel the item
does not meet the standards as outlined in the listing, please contact us in a
nice, professional manner and describe your complaint. We will refund the full
price for the return or replace the item. If your item is damaged as a result
of shipping via UPS, you must file a claim through www.ups.com
. Items must be returned within 30 days.
PAYMENT--Is
due within 5 days of auction end if you are paying with Paypal.
Items paid by credit card, are due within 5 days. When you call to pay with you
credit card be sure to have your EBAY ITEM NUMBER READY. If you have a problem with the payment time
frame above, please contact us at (205) 426-2697 and we may be able to work
with you. Items not paid for in the time frame above are re-listed and e-Bay
will be notified of non-payment.
SHIPPING METHOD--We
use UPS within the US
and USPS Priority Mail for international shipments. Please check the shipping
calculator for shipping price. The shipping calculator can be wrong on large
items, call us at (205) 426-2697 if you have any questions on shipping for
large items. All items paid with Paypal will receive
an automatically generated e-mail with the UPS tracking number
SHIPPING TIME—Our goal is to ship items out within 7 BUSINESS days of
payment, do not expect a tracking number the next day. Most new parts are shipped within 48 hours. International shipments take more time to process so please be patient as you may not get a tracking number for at least a week. Please allow adequate time for packages to pass through customs. International shipments are taken to the post office ONCE A WEEK. If you need your item shipped faster, call us at (205) 426-2697 and we will try to accommodate.
CONTACT--All
contact is made to the e-mail address you provided to e-Bay. Please be sure the
e-mail address and Street address is correct on your Ebay
and Paypal account. We will send you an automatically
generated shipping notification with the date the item was shipped and the
delivery confirmation number (for items shipped to the US
and paid through Paypal). You can go to www.ups.com and enter your number to track your
item while in the shipping process.
FEEDBACK--Will
be left for all buyers who request it. Negative feedback is take
very seriously and reserved only for those who either do not pay or who are
extremely rude and unprofessional. If you feel that you must leave us negative
feedback, we encourage you to please contact us first at (205) 426-2697. We
believe in satisfying every customer and will do our best to make the situation
right within the terms of our policy.
THANKS FOR BIDDING!!!
WE ARE PARTING OUT OVER 1500 BMW’S, LET US
KNOW IF YOU NEED ANYTHING ELSE
EBAY@VINESAUTO.COM
Vines Automotive
(205) 426-2697