MITTENS Genuine SHEEPSKIN w Full Shearling Lining (USA)

Our shipping team strives to process and ship your order as quickly as possible. If you require special handling or expedited service then please contact us. We will gladly work with you to try and accommodate your needs.

• SHIPPING TIME: Your order will normally ship within 1 to 4 business days. The average days until an item is shipped is displayed in each ad. Processing times will vary according to shipping center, order volume, type of product and/or seasonality. We do everything humanly possible to process and ship your order as quickly as possible and if your order is delayed we will notify you.
• SHIPPING METHOD: We will ship via the best combination of speed/economy for this item and/or your combined purchases. We ship via the Postal Service and third party carriers such as FedEx. If you require expedited shipping please contact us.
• COMBINED SHIPPING: To save you money, shipping & handling fees for combined purchases will be discounted whenever we can combine the packaging. The shipping fees for each item and the ability to combine items is listed in each ad. Once you have completed your checkout, you will not be able to combine additional items for shipping discounts. Some heavier or large items must ship separately and their shipping fee cannot be combined. If you are purchasing multiple, heavier items, please contact us and we will do our very best to find the most economical/fair shipping price.
• HAWAII, ALASKA and other USA not in Lower 48:  Normally the rates listed for 5 or less pounds are through the Postal System. Over 5 pounds are normally shipped Federal Express. However, in some instances we can ship heavier items through the Postal System at a savings to you. Always check with us if the rate looks out of line!
• INSURANCE: Although insurance is optional, we strongly recommend that you do insure your delivery. We will replace or refund ALL INSURED packages that are lost or damaged!

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We love to service our international customers and regularly ship to Canada, Europe, Asia and Australia. We list the cost of shipping to these areas in each item's ad so you can make an informed purchase decision. We will ship to almost any country and if your country is not listed simply contact us.

• SHIPPING TIME: Your order will normally ship within 1 to 4 business days. The average days until an item is shipped is displayed in each ad. Processing times will vary according to shipping center, order volume, type of product and/or seasonality. We do everything humanly possible to process and ship your order as quickly as possible and if your order is delayed we will notify you. As an international customer, please be patient. We have absolutely no control over the delivery time after you package has left our shipping center!
• SHIPPING METHOD: We will ship via the best combination of speed/economy for your order. We ship First Class International whenever possible, and for almost all orders under 4 pounds.
• COMBINED SHIPPING: To save you money, shipping & handling fees for combined purchases will be discounted whenever we can combine the packaging. The shipping fees for each item and the ability to combine items is listed in each ad. Once you have completed your checkout, you will not be able to combine additional items for shipping discounts. Some heavier or large items must ship separately and their shipping fee cannot be combined.  PLEASE NOTE: It is almost impossible to accurately calculate the International shipping for many multi-item shipments. The computer simply cannot "think logically". If you are purchasing multiple, heavier items, please contact us and we will do our very best to find the most economical/fair shipping price.
• INSURANCE: Although insurance is optional, we strongly recommend that you do insure your delivery. We will replace or refund ALL INSURED packages that are lost or damaged!
• CUSTOMS:  Oh what a thorn in our side!! We MAY require prepayment of brokerage fees and/or duties &  taxes if your package is being shipped into Canada by a third party carrier like FedEx. There are too many variables to accurately list these fees in our ad, so we will contact you if we require prepayment. The item will not cost you more, it is simply that you will not have to pay when your package is delivered.  If we do not ask for prepayment  then you are responsible for paying these fees when your package is delivered to you. We do not list Customs fees in our ads, so make certain you consider this cost when making your purchase.
• CANADA RURAL:  If an item is being shipped FedEx or UPS, there is an additional shipping fee for what these carriers consider as rural delivery. This difference is listed in each item's ad.  There is no difference in cost if the item is shipped via the Postal System.

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• We gladly accept payment via PayPal, Visa, MasterCard, Discover, American Express. All payments are SECURE!
• We encourage payment within 7 days of purchase.  If you are not paying within this time, please let us know.
• After you have won an auction or used the BUY NOW option, we will email an invoice to you. You will use this invoice to check-out and make your payment. It is secure and safe. Therefore it is very important that your email address is current and correct. Also, please do not go directly to PayPal to pay as we will not know that you have paid.
• If you are bidding or purchasing more than one item, please wait until the auction has finished or until you have finished ordering all your items before you pay and check-out. After each auction won or additional item ordered, a new invoice will be sent. Always use the most recent invoice emailed to you which has all your items listed and combined into one order. Combined shipping discounts will be applied for multiple purchases where applicable.
• Once you have completed the checkout, we unfortunately cannot combine any additional items onto those checked-out/paid items.  Additional items will start a new invoice.

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• We value you as a customer and will work with you to ensure your satisfaction.
• New items are returnable unless noted above in the description.
• Please notify us if you want to return an item or exchange an item within 14 days of receiving it. We will arrange the return with you.
• Unless noted otherwise, we will gladly refund the purchase price of items that are returned in like new condition with all packaging. Products that we offer with free USA shipping, means shipping has been included in the price to provide you with the total cost of the order. If you return your purchase then the actual shipping cost incurred to ship the item to you will be deducted from your refund; i.e., you will be refunded the price of the item less the cost incurred to ship the item to you. If you are not in the USA, then your shipping cost was reduced to account for the free shipping and you will still be responsible for the difference.
• You are responsible for the return shipping fees. Shipping and handling fees are not refundable unless an item is defective or is -not as described- and is being replaced with the same item.
• For international returns, it is important to declare your package as a "Product for Return" on the Customs Declaration Form, and also $1 as the commercial value.
• We reserve the right to refuse any returns for our reasons.
• We will not be liable to our customers for any damages beyond the amount of money that you have actually paid us.

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